Question on Email

[DavidM]

I have iPhone 4S and 3rd generation iPad both with latest IOS which has never made a difference. My question on all long emails on iPad I have to scroll to the bottom to finish downloading the email. The very same email on my iPhone loads completely. Why is this and can I fix this somehow?

 

[giradman]

Hi David - I grew up in Michigan (near Toledo, OH just a few miles from the state border).

Not sure what your problem may be? I just sent myself a 3 page message and the entire email downloaded; I'm assuming that this is a consistent issue w/ all of your long emails? But if not already done, you might want to try the steps below:

When an app (or several) are misbehaving, I usually go through the following steps:

1. Force Close - open the multi-tasking bar (double tap the 'home buttom' or use multi-gesturing and swipe up); press & hold an app until all begin to 'jiggle'; find the offending app(s) and press the 'red circle w/ minus sign' - return to the home screen & try again.


2. Restart - press & hold the 'Sleep/Awake' (a.k.a. power) button until a red slider appears (may take a few seconds) - move the slider to turn off the iPad; then press & hold the same button until the Apple logo appears - wait for a restart.


3. Reset - press & hold the 'Power' and 'Home' buttons simultaneously until the Apple logo appears - this may take a longer time, so have patience; the iPad will 're-boot' - NOTE that none of these maneuvers will alter your apps, files, or settings.