Question about warranty..

Discussion in 'iPad General Discussions' started by nicolabc, Apr 20, 2013.

  1. nicolabc
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    nicolabc iPF Novice

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    Hi, I'm considering buying an iPad from ebay, and the seller is from another country. So the iPad will be from a UK retailer, or a UK owner but new.(I'll try get it from Europe rather than US for safer postage) and I'm in Europe. Is the warranty valid and the same as if I bought it locally, and starts from when I activate it with iTunes? And when I need it, I can just take it to the Apple Store right? Or back to the sender?
    Thanks in advance
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    If you buy an iPad from anywhere other than an authorized Apple retailer, the warranty starts when the original purchaser bought the iPad, not when they sold it to you. It's entirely possible to buy an unused iPad in a sealed box, with an expired warranty.
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  3. Adagio
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    Adagio iPF Noob

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    Under EU law if a buyer buys as a consumer from a seller selling in the course of a business then the contract is with the seller who is responsible for the quality and durability of the goods.
  4. nicolabc
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    nicolabc iPF Novice

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    if you had to take it to apple store if somethong went wrong, would you have to show them a reciept and prove that ypu bought it from there, or they just need the serial number ? Thanks
  5. Kaykaykay
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    Kaykaykay iPad Wizard

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    My experience with buying an iPhone on one continent and taking it to an Apple store on another continent: I was never asked to prove that I'd bought it, much less where I bought it. No receipt needed.

    I bought an iPhone in Asia, broke it and took it to an Apple store in the U.S. Apple took care of me and never asked ownership or purchase questions.
  6. bbcakes
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    bbcakes iPad Fan

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    Your warranty starts when you activate your iPhone for the first time.
  7. scifan57
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    scifan57 Super Moderator Staff Member

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    No, it starts when you buy the phone from an authorized seller, not when you first activate the phone. Look here. http://forums.macrumors.com/showthread.php?t=1310458

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