Question about sound

Discussion in 'iPad Air 2 Forum' started by Cooltwou, Dec 14, 2014.

  1. Cooltwou

    Cooltwou
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    My sound is not working for notifications for Facebook email or Messaging chat program but I have sound for Games and Pandora what could the problem be
     
  2. giradman

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    Hello & welcome to the forum! :) Just for starters and if not already done, 'Reset' the iPad 2 (my assumption based on the forum), i.e. hold down the ON-OFF & HOME buttons simultaneously until the Apple logo appears (may take 10 seconds or so), then release both and wait for the device to reboot - none of your apps, data, or settings will be lost. Let us know if this helps - if not, please post back to this thread. Dave
     
  3. scifan57

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    Have you gone to Settings>Notifications and tapped on the app in question to make sure that Sounds was turned on? If it's turned off there won't be any notification sounds. image.jpg
     
    #3 scifan57, Dec 14, 2014
    Last edited: Dec 14, 2014
  4. J. A.

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    And here's a third suggestion:

    Make sure you didn't mute your iPad. You can take a look at this in your Control Center, it's the bell sign, and you can find it here on your device:
    image.jpg
    This is a screenshot from an iPad Air (first version), so my Control Center is different. Mute would be between these two icons.

    If the background of this sign is white, tap it to disable it. When Mute is enabled, notification sounds won't work, but other sounds, like those from games, still can be heard.
     
  5. scifan57

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    This shows Mute in the on position. image.jpg
     
  6. Cooltwou

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    None of that worked and the mute is not on and I did reset and still no sound
     
  7. scifan57

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    Maybe you accidentally changed a setting that caused the problem. To return all settings to their default go to Settings>General>Reset>Reset All Settings. This will not erase any data but you will have re-enter any passwords used to access websites, WiFi, etc.
     
  8. Cooltwou

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    I don't know how I changed any settings because all I did was go in settings to see if the sound was on and notifications sound was on and that is all I did.
    Also I have noticed that I can play videos in Facebook and have sound but notifications still no sound
     
    #8 Cooltwou, Dec 15, 2014
    Last edited: Dec 15, 2014
  9. J. A.

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    Look at Settings - Sounds and make sure you selected a sound for Text Tone and Facebook Post. None shouldn't be visible there, unlike my screenshot (Facebook Post).
    Also enable Change with Buttons, in case it's turned off, and slide the volume to the right, as far as you prefer, to make sure you'll hear incoming messages or posts.
    image.jpg
     
  10. Cooltwou

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    I checked what you said to check and sounds are on and everyone of them has a sound
     

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