purchased items have stopped working

Discussion in 'iPad Help' started by dollypeeps, Jul 25, 2011.

  1. dollypeeps
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    dollypeeps iPF Noob

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    I downloaded Jillian Michael's shred to the iPad all 3 episodes have done it for 5 days and now it wont work for day 6.

    I have a third generation adaptor for the tv but it keeps coming up "cant play movie on this iPad" how do I get it back and playing again.

    It also comes up and error for syncing?????? Whats happening to my iPad.

    Thanks in advance

    Dolly
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. dollypeeps
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    dollypeeps iPF Noob

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    It isn't an app that is on the screen it's from iTunes in my music bit and I have a first gen iPad not the 2 if that helps. Also it now is on my iPhone and works so I am wondering if I have done something in the upgrade of iPhone as that is new.
    So can I delete it and my pc will put it back on as everything stored on my iTunes account.
    Must remember the powering down once a week as I forget to do that.

    Thanks
  4. dollypeeps
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    dollypeeps iPF Noob

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    Still not working after doing that. It works on,iPhone when in sharing mode wonder if that's whats up with it but it played fine till I plugged in my iPhone.

    Also iPad is coming up with this now

    The iPad ***** cannot be synced an unknown error occurred (13019) when trying to sync it??????

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if an ipad app stops working, do i have to purchase again?