Purchased game will not open and play

Discussion in 'New Member Introductions - Site Assistance' started by teresajane, Oct 28, 2012.

  1. teresajane

    teresajane
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    Anyone else had this problem with whisper of fear the cursed doll?
     
  2. leelai

    leelai
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    Hi and welcome to the Forum!

    When an app behaves strangely it is best to close it completely and then relaunch it. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly, let us know how you go.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
     
  3. chrisralph

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    Hi Teresajane, I had the same problem with mine. I purchased Sky safari Pro but it wouldn't do anything. I contacted my local Apple shop who very soon put things right. Before you connect your pad to a computer, you have to 'authorise' the comp to work with iPad, otherwise the app just sits there doing nothing. Once my comp was authorised, everything downloaded and worked perfectly. Have you authorised your comp? Hope this helps.

    Chris. :eek:
     
  4. teresajane

    teresajane
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    Hi Chris, how do I authorise? News for me cos I just thought you had to connect and sync. It's really getting on my nerves now, don't know what to do next. Contacted apple help and g5 games, but so far nothing. Help!
     
  5. teresajane

    teresajane
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    Hi Chris, did you get my reply? Not sure it sent
     
  6. leelai

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    To authorize your pc, have a look here
    http://support.apple.com/kb/ht1848
     
  7. teresajane

    teresajane
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  8. leelai

    leelai
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    Did you close the app completely? Try a reset of your iPad and see if this makes a difference

    Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Let us know how you go.
     
  9. chrisralph

    chrisralph
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    When you purchased your app, did you get an app come up on your home screen that said 'waiting' or, 'purchased'?
     
    #9 chrisralph, Oct 31, 2012
    Last edited: Oct 31, 2012
  10. teresajane

    teresajane
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    Hi leelai , done the power off, reset many times!
     

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ipad game purchased but not in cloud or open