Problems with email and Microsoft outlook.

Discussion in 'iPad 3 Forum' started by Beagle15, Jun 29, 2012.

  1. Beagle15
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    Beagle15 iPF Noob

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    Have just purchased my first apple product, iPad third generation, when I open my outlook on my desktop it empty's my inbox on the iPad, any ideas.
  2. Bosvaark
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    Bosvaark iPad Enthusiast

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    When you request help , it assists if you supply as much information as possible.

    What email account is setup on Outlook,
    Pop or imap?
    What email provider is it ? Gmail, yahoo, ISP?
    What version of Microsoft Office are you using?
    What version of Windows are you using?
  3. Beagle15
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    Beagle15 iPF Noob

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    The account is Pop
    Provider is yahoo
    Version 2007
    Windows xp

    Sorry about the lack of information, very new to all of this, but thanks for contacting.
  4. Bosvaark
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    Bosvaark iPad Enthusiast

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    Ok as far as I know yahoo does not retain a copy of mail for a 2nd device like an iPad.
    To fix this you need to tell outlook to leave mail on the server.
    Open outlook and go to tools ,email accounts
    Open your account and look under the advanced setting page and set the settings like the picture Below.
    This should resolve the problem.


    image-607932558.jpg
  5. Beagle15
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    Beagle15 iPF Noob

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    Just tried your suggestion and so far so good, thank you very much for you help, won't forget about the detail next time.
  6. Bosvaark
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    Bosvaark iPad Enthusiast

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    No prob, glad to help

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