Probleme download dictionary for kindle Ipad

Discussion in 'iPad Help' started by hoavan216, Apr 21, 2012.

  1. hoavan216

    hoavan216 iPF Noob

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    Hi everyone,
    I had dictionaries for kindle on my IPad before. But after re-installing Kindle, I cannot download any dictionaries... the problem is always:" unable to use the dictionary" or "error open dictionary"!!!!!
    could anybody help me, plz?!!!!
    Thanks a lot...
    Hoang Van
     
  2. skimonkey

    skimonkey Administrator Staff Member

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    Hi There--I am going to move this the Help Section where you should get more attention.

    Have you tried to quit the Kindle app to see if it quitting it would help? To quit--you do thisby pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

     
  3. hoavan216

    hoavan216 iPF Noob

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    Thanks for your quick advice... But it still doesn't work!
    Hope to receive your helps in the future,
    Best regards,
    Hoang Van
     
  4. skimonkey

    skimonkey Administrator Staff Member

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    Did you do a Backup of these dictionaries? If so, can you try to re-sync those books back to your ipad?
     
  5. hoavan216

    hoavan216 iPF Noob

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    Hi,
    thanks for your help. I did not make any backup. The dictionaries were successfully downloaded in the kindle apps at the first time when I installed it. Do you have any more ideas?
    Thanks a lot,
    Hoang Van
     
  6. Mickey330

    Mickey330 Administrator Staff Member

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    When do you get these error messages - when trying to use the dictionary or when trying to download them from Amazon's cloud? What happens when you highlight a word in your Kindle book? When I did it the first time, I got the option to download the dictionary from Amazon.

    If that doesn't happen, maybe a talk with Amazon's customer service is in order, because something is wrong on their side.

    Marilyn
     

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