Problem with email on iPad

Discussion in 'iPad General Discussions' started by Knightoftheapp, Jun 19, 2012.

  1. Knightoftheapp

    Knightoftheapp iPad Enthusiast

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    Hello all,

    I have an iPad 2. For the last 24 hours, from time to time, when I try to access my email I get the following attached message. Why is this happening? And once you get into "Settings", where do you go from there? Thanks for your help.
     

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  2. City

    City iPad Fan

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    After you go to settings, go to 'Mail, Contacts, Calendar' to access the email information. You should be able to see your email address, and check if it is right. I recommend do that. If its correct, go down to 'Default Account' to see if it's the right .com .
     
  3. Knightoftheapp

    Knightoftheapp iPad Enthusiast

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    Everything check out. Is there anything else?
     
  4. City

    City iPad Fan

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    Maybe try rebooting your iPad (On/Off button and Home button) and see if its any different. When rebooting, there will be the Apple Symbol, then after a moment, you will be put to the slide to open thing.
    If that doesn't work,very resetting it by going to Settings.
     
  5. Knightoftheapp

    Knightoftheapp iPad Enthusiast

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    In my attempt to solve this problem, I accidentally deleted my main email account. I then went into settings and reset everything (all the while keeping my info intact). Then I attempted to add my email to the iPad and got the attached message.

    What should I do next? I know for a fact that I used the correct user name & password.
     

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