Problem with buying a film from itunes

Discussion in 'iPad 1 Forum' started by mstiny, Sep 24, 2012.

  1. mstiny
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    mstiny iPF Novice

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    Just bought and have receipt for a film from I tunes but didn't get the film . What should I do now?
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    Have you tried going to the purchased list in the iTunes app to see if it is in you list of purchased movies? If it's there you can download it to your iPad.
  3. AdmiralAdama
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    AdmiralAdama Super Moderator Staff Member

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    Did you download the movie to your device?
    Tap the video icon on your home screen. It should be there.

    AA

    Sent from my iPhone using iPF
  4. mstiny
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    mstiny iPF Novice

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    I looked in the purchased list it's not there . When I kicked to buy it it was there to download but wouldn't finish to actually watch it . Must have done this around ten times and now its gone nothing to click or download but as I say I have been charged for it and have the reciept . Frustrating .

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