Problem with Airprint and HP E-print

Discussion in 'AirPrint' started by DefaOmega, May 13, 2011.

  1. DefaOmega

    DefaOmega
    Expand Collapse
    iPF Noob

    Joined:
    May 13, 2011
    Messages:
    5
    Thanks Received:
    0
    I know this problem has been posted quite a bit but none of the solutions offered in those posts did anything for my problem.

    Here's the details.

    I have around 20 Ipad's all Version 4.3.1 and 10 printers all HP OfficeJet 6400a's. The printers are connected through Ethernet to the network and the Ipad's are obviously connected wirelessly. On any of the Ipad's when I try to "Select Printer" it goes through "Looking for Printers" then finally "No Printers Found". I downloaded the HP E-Print app hoping that this would fix my problems, however it displays the exact same results. I have power-cycled all of the printers, Ipads, and routers involved. The printers are visible through the Print Services and through network connected PC's but not the Ipads. And yes for the record the HP OfficeJet 6400a is on the list of AirPrint compliant printers.

    Anyone know what I'm doing wrong?
     
  2. wytey

    wytey
    Expand Collapse
    iPad Junkie

    Joined:
    Mar 29, 2011
    Messages:
    768
    Thanks Received:
    7
    according to hp the iPad does not work with said printer

    http://www.apple.com/uk/ipad/features/airprint.html

    icouldsave.co.uk - help save money and the planet!
     
  3. DefaOmega

    DefaOmega
    Expand Collapse
    iPF Noob

    Joined:
    May 13, 2011
    Messages:
    5
    Thanks Received:
    0
    HP Officejet 6500A e-AiO

    And the boxes for the printers says it works.
     
  4. wytey

    wytey
    Expand Collapse
    iPad Junkie

    Joined:
    Mar 29, 2011
    Messages:
    768
    Thanks Received:
    7
    you say you have 6400a but link to 6500

    if it says it works in the manual, take them to your local apple store and let the geniuses sort it out for you

    have you tried updating to the latest firmware?

    icouldsave.co.uk - help save money and the planet!
     
  5. DefaOmega

    DefaOmega
    Expand Collapse
    iPF Noob

    Joined:
    May 13, 2011
    Messages:
    5
    Thanks Received:
    0
    Whoops meant 6500a in the original post my mistake. I do not have a local apple store, the nearest one is around 3 hours away. Yes latest firmware on printers is installed.
     
  6. wytey

    wytey
    Expand Collapse
    iPad Junkie

    Joined:
    Mar 29, 2011
    Messages:
    768
    Thanks Received:
    7
    no probs, sometime the iPad corrects your typing, or rather incorrectly corrects your typing

    I meant the iPad firmware, newest is 4.3.3, might be worth updating one of the iPads to see if that solves it

    if not, where did you buy the printers/iPads? they might have techies that could help, failing that, a 3 hour drive to sort the printing issue out is better than buying new printers

    icouldsave.co.uk - help save money and the planet!
     
    #6 wytey, May 13, 2011
    Last edited: May 13, 2011
  7. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    19,609
    Thanks Received:
    4,524
    You said you have the printers connected using Ethernet, yes?

    Unless the printers have their wireless radios on, and are joined to the same WiFi network as the iPad, they are not going to work via AirPrint.
     
  8. DefaOmega

    DefaOmega
    Expand Collapse
    iPF Noob

    Joined:
    May 13, 2011
    Messages:
    5
    Thanks Received:
    0
    I'm not finding anyway to turn on the wireless radios or any indication that this printer has any wireless capability. Does anyone know how to make this work?
     
  9. ipfuser55

    ipfuser55
    Expand Collapse
    iPad Junkie

    Joined:
    Apr 23, 2011
    Messages:
    667
    Thanks Received:
    0
    PrintNshare installed may resolve this. It works in conjunction with another app called WePrint. What I don't understand is why the wifi on the printers isn't working as it should. They can't all be faulty.

    Sent from my iPad using iPF
     
  10. DefaOmega

    DefaOmega
    Expand Collapse
    iPF Noob

    Joined:
    May 13, 2011
    Messages:
    5
    Thanks Received:
    0
    It appears that the printers do not have any wireless capabilities what-so-ever. Or at least I can't find anyway to enable it if they do. The front just says Ethernet.

    I've also tried PrintNShare, however it was before I got these new printers, and it was unable to find any printers on the network.

    I'm starting to think I'm either an idiot or that printing on an iPad is impossible.
     

Share This Page



Search tags for this page
airprint printers vs eprint
,

airprint vs eprint

,

eprint problems

,

eprint vs airprint

,
hp air print problem
,
hp airprint problems
,

hp eprint not working ipad

,
ipad eprint problems
,
is e-print the same as airprint'
,
is eprint and airprint the same