Problem with Access to App Store

Discussion in 'iPad 2 Forum' started by Georcall, Feb 10, 2013.

  1. Georcall

    Georcall iPF Novice

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    I am currently unable to access APP store to update Aps or update settings. After I log in the Ipad notes waiting and after some time states no access available. I have access to my emails and the internet. Help appreciated
    Georcall
     
  2. KevinJS

    KevinJS Super Moderator Staff Member

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    Try closing the App Store in the multitask bar, then restarting it.
     
  3. Georcall

    Georcall iPF Novice

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    Sorry Kev but how do I do this. Your reply appreciated.
     
  4. KevinJS

    KevinJS Super Moderator Staff Member

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    Sorry

    4 finger swipe up the screen to reveal the multitask bar

    Long press on any app until a red minus sign appears

    Touch the minus sign on any app you want to close (what you are doing here is removing it from memory and forcing it to start from the beginning instead of from where it was suspended)

    Swipe down the screen to return to normal


    Touch the App Store icon to try again.
     
  5. Georcall

    Georcall iPF Novice

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    Problem solved - Turned Ipad off and on again - access restored. Thanks
     
  6. KevinJS

    KevinJS Super Moderator Staff Member

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    That can often work, but its worth remembering that a hung up app will start in the hung state even after a power off. Starting the app from scratch is often the only way out.
     
  7. twerppoet

    twerppoet iPad Legend

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    Pretty sure it won't. Powering down removes all apps from RAM, forcing a clean start. The only difference is the list, and the list is nothing but a list. I'm not aware of any instance where a power down and removing the app from RAM made a difference. One is simply more convenient than the other if only one app is misbehaving.

    I admit that I've only tested a few apps, but as near as I can tell an app that remembers it's last state does so wether your clear it from the multitask bar, restart the iPad, or do a reset. Those that start clean, also behave exactly the same in all three cases. I remember reading something in multitask behavior that said the developer was responsible for saving app state when an app closes; so that makes sense.

    I've also done restarts, then monitored the RAM while clearing the list. Any difference in RAM was too small to see over the normal fluctuations in RAM use.

    But if you've got information to the contrary, I'd love to see it. I'm open to being wrong. :)
     
  8. KevinJS

    KevinJS Super Moderator Staff Member

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    Looks like you're right, TP. I just rebooted with 5 apps in memory. All of them restarted after the reboot. Safari remembered which pages were open, but reloaded them.
     
  9. twerppoet

    twerppoet iPad Legend

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    The iWorks apps remember what you had open too, but you can tell it's reloading them by how long it takes.

    My general rule is, if it's just one app, I kill it in the Multitask bar. It's quicker. If the entire iPad seems sluggish, I do the restart. Or if I haven't restarted in a while and can spare the time, restart.

    Once in a blue moon I'll empty the Multitask Bar. This is mostly about being able to look and see what apps I've been using. If I haven't killed the multitask bar in a couple of months, any app that isn't in it is a primary candidate for deletion the next time storage gets a bit cramped.
     

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