Problem taking screen shot pressing both HOME and ON/OFF buttons at same time iPad3

Discussion in 'iPad General Discussions' started by gammoneer2b, Sep 8, 2013.

  1. gammoneer2b

    gammoneer2b
    Expand Collapse
    iPF Noob

    Joined:
    Sep 8, 2013
    Messages:
    3
    Thanks Received:
    0
    I have an iPad 2. My mom (73 years old) has an iPad3 and she is thousand miles away so I can't see what see is doing or try to help her. I asked her to take a screen shot of her iPad3. She is having a problem with taking screen shot pressing both HOME and ON/OFF buttons at same time after about 3 dozen tries or more. Supposedly SIRI talks to her everytime and says "What can I help you with?" or something like that.......
    I am not familiar with iPad 3 and SIRI. What is she doing wrong...... or me for that matter?
    I would like her to email me her screen shot but can't seem to take picture. Is there something I am telling her wrong .......or is it a timing thing with her pushing the buttons?
    What other ways are there to take a screen shot of her home page etc?
    I appreciate any help anyone can give and Thanks!

    This is my first day on this site and seems to be very excellent people, help and information here!
     
  2. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,023
    Thanks Received:
    10,115
    Hi, welcome to iPF!

    To make screenshots, you can also use Assistive Touch.
    Enable it in Settings - General - Accessibility - Physical & Motor - Assistive Touch.
    As soon as you've done that, a button will appear in one of your iPad's corners. Tap it to reveal this:


    image-3849913682.jpg

    Tap Device


    image-925276836.jpg

    Now choose More


    image-290361091.jpg

    Take your screenshot
     
    #2 J. A., Sep 8, 2013
    Last edited: Sep 8, 2013
  3. gammoneer2b

    gammoneer2b
    Expand Collapse
    iPF Noob

    Joined:
    Sep 8, 2013
    Messages:
    3
    Thanks Received:
    0
    WOW That is amazing what you provided us with this information J.A. ........Thank you so much and yes it works.....Thank you Thank you Thank you!
    I love this site and its people! Thanks
     
  4. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,023
    Thanks Received:
    10,115
    My pleasure!
     
    #4 J. A., Sep 8, 2013
    Last edited: Sep 8, 2013
  5. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend II

    Joined:
    Jan 8, 2011
    Messages:
    20,446
    Thanks Received:
    6,157
    Another thought.

    Timing is important, but so is sequence. It sounds like your mom is pressing the home button first, and taking a bit too long to press the power button. Have her try it the other way around, press-hold the power button and then the home button after. The iPad is much less time sensitive this way.
     

Share This Page



Search tags for this page

problem taking screenshot on ipad 2

,

screen shot