I have an iPad 2. My mom (73 years old) has an iPad3 and she is thousand miles away so I can't see what see is doing or try to help her. I asked her to take a screen shot of her iPad3. She is having a problem with taking screen shot pressing both HOME and ON/OFF buttons at same time after about 3 dozen tries or more. Supposedly SIRI talks to her everytime and says "What can I help you with?" or something like that....... I am not familiar with iPad 3 and SIRI. What is she doing wrong...... or me for that matter? I would like her to email me her screen shot but can't seem to take picture. Is there something I am telling her wrong .......or is it a timing thing with her pushing the buttons? What other ways are there to take a screen shot of her home page etc? I appreciate any help anyone can give and Thanks! This is my first day on this site and seems to be very excellent people, help and information here!