Problem solved thanks to forum

[Annie29750]

Hi my name is Annie and this is my first post. Yesterday my iPad died - wouldn't power on at all. I went to the Apple help site - contact with an operator might cost me £25 I was informed - no thanks (not yet anyway). Next port of call was to fill in my serial number, email address and Apple would run a diagnostic test. Problem was I had to connect via iPad email, which I couldn't power up! See the dilemma? Duh I thought - must be me - surely nobody would request something so ridiculous. Anyway - long & short of it was that I found the solution on one of the forums - hold down sleep/wake and home buttons simultaneously for about 30 secs and bingo!
Thanks guys!

 

[skimonkey]

That's great news, Annie!!

So glad you found us-Welcome to the forum!

 

[ardchoille]

Problem was I had to connect via iPad email, which I couldn't power up! See the dilemma?

I'm not sure if you know about this, but you can read/write email with your @me.com email address at iCloud's online service. Not sure if that would have done the job, but the service is available via most modern web browsers.