Problem getting the data from my iPad 1 to my iPad Air

Discussion in 'iPad Air Forum' started by Aloha, Dec 31, 2013.

  1. Aloha

    Aloha
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    iPF Novice

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    Hi,

    I just purchased an iPad Air and wanted to restore the backup of the data from my iPad 1 to it, but I get an error message.
    What to do?

    Regards

    Aloha
     

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  2. Kaykaykay

    Kaykaykay
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    iPad Wizard

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    Try backing up your iPad 1 again. If you still get that error, there's probably something corrupt or off-limits on your iPad 1. Are you jailbroken or have unauthorized/pirated apps, for example? Get rid of those if you do. If that doesn't work, call Apple, because your new iPad comes with free support for 90 days.
     
  3. Aloha

    Aloha
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    iPF Novice

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    Hi,

    Thank You for the answer.

    It is neither jailbroken nor do I have unauthorized apps on it.
    I'll do a new backup.
    Regards

    Aloha
     

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