Problem getting the data from my iPad 1 to my iPad Air

[Aloha]

Hi,

I just purchased an iPad Air and wanted to restore the backup of the data from my iPad 1 to it, but I get an error message.
What to do?

Regards

Aloha

 

[Kaykaykay]

Try backing up your iPad 1 again. If you still get that error, there's probably something corrupt or off-limits on your iPad 1. Are you jailbroken or have unauthorized/pirated apps, for example? Get rid of those if you do. If that doesn't work, call Apple, because your new iPad comes with free support for 90 days.

 

[Aloha]

Hi,

Thank You for the answer.

It is neither jailbroken nor do I have unauthorized apps on it.
I'll do a new backup.
Regards

Aloha