Problem charging the battery

Discussion in 'iPad General Discussions' started by ZammyBoi, Sep 8, 2012.

  1. ZammyBoi

    ZammyBoi
    Expand Collapse
    iPF Noob

    Joined:
    Sep 8, 2012
    Messages:
    1
    Thanks Received:
    0
    Hi,

    I've been using the iPad for almost a year now and have faced a problem with it for the first time. I'm trying to charge the battery by plugging it in using the original Apple able and adaptors, however the tablet just isnt recognising the power source or charging. Any assistance about this would be much appreciated

    Cheers,
    Zam
     
  2. goofy8275

    goofy8275
    Expand Collapse
    iPad Guru

    Joined:
    Aug 19, 2012
    Messages:
    2,598
    Thanks Received:
    231
    Have you tried switching chargers/cables, Zam? I once had a problem with my iPad similar to yours, and the issue was resolved by switching USB cables.
     
  3. emuesch

    emuesch
    Expand Collapse
    iPF Noob

    Joined:
    Aug 31, 2012
    Messages:
    1
    Thanks Received:
    1
    This has happened to me several times. Once it was because the power strip i was plugging into was toggled in the off position. Another time it was because the cable wasn't completely plugged-in to the adaptor. The last time it was because the adaptor, which is actually two pieces (at least mine is), had slipped apart a tiny bit and I had to slide the USB piece back into the prong piece.

    If your issue isn't any of those then post a bit more detail about the situation you are facing. Have you used this particular charger and cable before for this particular iPad? Have you tried another outlet in your home/office?

    Also, try resetting the iPad (press Home and Sleep and slide the slider, wait 30 secs and turn back on) and see if that helps after you turn it back on.
     
  4. MattIM

    MattIM
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Apr 20, 2010
    Messages:
    1,230
    Thanks Received:
    53
    In this case, I would skip turning on the iPad. Instead I would plug the cable back into the iPad as it comes on anyway.
     
  5. scifan57

    scifan57
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    24,327
    Thanks Received:
    5,521
    If you have any other iDevices, try using the charger on them, if the other devices don't charge, then the charger, cable or both are likely defective. If the charger works with other devices then maybe there is a defect in your iPad. Your iPad is under warranty for one year after purchase so take it to the nearest Apple store or authorized service center and have it checked out. If it is defective it will be replaced at no charge as long as the warranty hasn't expired yet. Make sure to do a backup of your iPad before taking it in, then set up the replacement from the backup you made.
    P.S., your charger and cable are also covered by the warranty so if they're defective you can get them replaced.
     
  6. scifan57

    scifan57
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    24,327
    Thanks Received:
    5,521
    Another thought here. Have you checked that the outlet you plug the charger into is live?
     

Share This Page