Possible to exchange my iPad 2 for a new one instore at apple?

Discussion in 'iPad 2 Forum' started by Mmasuperfan77, Jul 16, 2012.

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  1. Mmasuperfan77

    Mmasuperfan77 iPF Noob

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    Help, I've noticed my 1 month old iPad 2 has a very small dent in the back, you can really only notice it if you hold the iPad at a angle, I was wondering if I could get this relaxed in stoe at the apple store? I've read lots of storys regarding people getting there's replaced for all sorts of reasons


    Many thanks
     
  2. Poisonivy

    Poisonivy Super Moderator Staff Member

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    please don't duplicate posts,just one post per issue,thank you.
     
  3. Mickey330

    Mickey330 Administrator Staff Member

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    [Broken iPad] The best recommendation we have is to make an appointment with the Genius Bar at your nearest Apple Store....you will not need your receipt as they can look up all relevant info at the store. They will most probably offer to replace your iPad but for a cost...it's normally half of the original cost of the iPad. If this is fine by you, make sure you do a complete backup of your iPad before you go.

    In addition, you can also contact Apple customer service. Here are some great web sites to aid you in your repair search:

    Contact Info:
    http://www.apple.com/contact/

    Apple Support:
    http://www.apple.com/support/

    Check for Warranty:
    https://selfsolve.apple.com/GetWarranty.do

    If you don't live in the USA, here is a link whereby you can select your country and then be directed to the Apple site for your country:

    http://www.apple.com/choose-your-country/

    We are not affiliated with Apple (other than sharing our enthusiasm for the iPad) - all we can do to help you is to point you in the direction of these links.

    As this is all we can do to help, this thread is closed.

    Good luck and thank you for your understanding.

    Marilyn
     
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