Pny wireless media player

Discussion in 'New Member Introductions - Site Assistance' started by Alan kershaw, Jan 12, 2015.

  1. Alan kershaw

    Alan kershaw
    Expand Collapse
    iPF Noob

    Joined:
    Jan 12, 2015
    Messages:
    5
    Thanks Received:
    0
    This player requires an app to make to operate correctly, all information available suggests that one is available from the Apple Store no such app is there can anybody help??
     
  2. dhewson777

    dhewson777
    Expand Collapse
    iPad Ninja

    Joined:
    Feb 23, 2012
    Messages:
    1,589
    Thanks Received:
    163
    My guess is, it is only in some country's App Store. It appears to be a Europe market device. What country are you in?
     
  3. Alan kershaw

    Alan kershaw
    Expand Collapse
    iPF Noob

    Joined:
    Jan 12, 2015
    Messages:
    5
    Thanks Received:
    0
    I am in England
     
  4. scifan57

    scifan57
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    27,401
    Thanks Received:
    9,116
    All the evidence I've found says the app should be available in the UK App Store as the company offering the media reader is based in the UK. If the app isn't in the App Store have you considered contacting the manufacturer? Maybe the company can point you in the right direction.

    BTW,I've deleted the other thread started by you on this same topic. Besides fragmenting any resulting conversation, making it hard to follow. It's also against our forum rules.
     
    #4 scifan57, Jan 12, 2015
    Last edited: Jan 12, 2015
  5. Alan kershaw

    Alan kershaw
    Expand Collapse
    iPF Noob

    Joined:
    Jan 12, 2015
    Messages:
    5
    Thanks Received:
    0
    I've contacted the manufacturer and they aware that the app is not in the App Store . But they cannot confirm that they are going to or having it installed in there. I am confused that a company can offer a unit for sale stating that an app is available when it is not. This must be wrong.
     
  6. scifan57

    scifan57
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    27,401
    Thanks Received:
    9,116
    Maybe the app was in the App Store and was removed, either by Apple or the developer?

    Have you actually bought this device? If so, I believe that the distance selling regulations should entitle you to a refund within a certain time from the purchase. https://www.gov.uk/online-and-distance-selling-for-businesses/overview

    Also, since the device is useless without the app, that would be another reason to ask for a refund.
     
    #6 scifan57, Jan 12, 2015
    Last edited: Jan 12, 2015
  7. Alan kershaw

    Alan kershaw
    Expand Collapse
    iPF Noob

    Joined:
    Jan 12, 2015
    Messages:
    5
    Thanks Received:
    0
    That's no good for me I want to use this unit on an iPad mini
     
  8. scifan57

    scifan57
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    27,401
    Thanks Received:
    9,116
    Unfortunately, unless the app required to use this device becomes listed in the App Store, you won't be able to use it.
     
  9. dhewson777

    dhewson777
    Expand Collapse
    iPad Ninja

    Joined:
    Feb 23, 2012
    Messages:
    1,589
    Thanks Received:
    163
    Without the app, can you at least "connect" via wifi? In other words, when you fire up the media unit, does it display a wifi network that shows up in your wifi network list?
     
  10. Alan kershaw

    Alan kershaw
    Expand Collapse
    iPF Noob

    Joined:
    Jan 12, 2015
    Messages:
    5
    Thanks Received:
    0
    The app has now appeared on the Apple Store
     

Share This Page


Search tags for this page

how to connect pny wireless media reader to ipad

,

pny media players

,

pny media reader ipad

,

pny movie player for ipad

,

pny wireless media reader faq

,

wireless media player pny