Please Help!

Discussion in 'iPad General Discussions' started by Knightoftheapp, Apr 19, 2012.

  1. Knightoftheapp

    Knightoftheapp iPad Enthusiast

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    I was in the process of installing an app for my dad on his iPad and it asked me for answers to security questions. He's had his iPad for almost a year. I've downloaded apps on his iPad before and this is the first time it's asked for answers to security question. I didn't even know that the iPad had security questions. I certainly have never seen that with my iPad.

    If someone could help me with this I would be very grateful.
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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  3. STeBoS

    STeBoS iPF Novice

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    Just had to do this also. I imagine every one will. The more secure the better!

    Sent from Latveria
     
  4. HappyPelican

    HappyPelican iPad Enthusiast

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    Agreed!
     
  5. seneca18

    seneca18 Super Moderator Staff Member

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    Were they questions that were set up in the past? It has been forever since I set up my iTunes account I do not remember if they had that then.
     
  6. Knightoftheapp

    Knightoftheapp iPad Enthusiast

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    I don't know. This was my father's iPad. Someone else set it up for him. I can tell you that I've never seen those questions when I set up my iPad.
     
  7. Seadog

    Seadog Super Moderator Staff Member

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    On iTunes they have security questions. If there is any doubt, they ask the security questions. It could be a lot of things. If someone tried to long into the account and did not type the proper password in within a set number of tries, it will default to the security questions. No one can log into the account until the security question is answered.
     
  8. Knightoftheapp

    Knightoftheapp iPad Enthusiast

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    FYI, I was able to set up the security questions and answers for my dad. Here's what to do if/when you need to do this...let's say for example that you're downloading app.

    1. Instead of starting the downloading process, it will give you the attached prompt.

    2. Once there, tap "Security Info".

    3. From there, you'll go to a selection of questions. You choose three questions.You'll choose them one at a time and their respective answers.

    Once that's done, you'll put in your Apple I.D. to get the app that you wanted earlier. Then you're done.
     

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