Phone # Recovery Glitch...

Discussion in 'iPad Help' started by SPROINGY, Oct 27, 2020.

  1. SPROINGY

    SPROINGY
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    Hi All!,
    I just want to add my phone number to my iPad. My path: Settings->[name]->Apple ID->Name, phone numbers, email. Tap that, on the right side there’s a ‘Contactable at’ section where your other emails & phone numbers can be stored in case there’s an issue (like you’re locked out of your iPad or something).

    I always enter my phone number for security and reliability. And every time I start my iPad again, the phone number is gone! How can? I added my phone # to my iPad, shut it down, started it up again right away, and the phone # was gone! But as long as I’ve got my iPad on, the phone # stays in place like it should.

    Has anybody out there had this problem? If so, what did you do to solve it? It affects both my iPads equally. If it’s a glitch, where can it be coming from? Or is this more likely an unauthorized change to my tablet?
     
  2. Jupiter7

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    You will need to sign into your Apple iCloud account from a web browser to add a contact number or edit preferences.
     
  3. SPROINGY

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    Jupiter7, thank you for the advice. That said, I’m a bit confused-

    1. “Apple iCloud account?” Are you talking about the passcode used to log in? I’ve gone Settings->[Name]->Apple ID (which I have the option to sign out of)->iCloud->tap into iCloud, where there is no “sign out” function... So it seems necessary to close down the whole Apple ID to sign out of iCloud..?

    As said in my OP, all I want to do is to add a phone # to my iPad in Name->Phone numbers->email and find that the phone # has not *vanished* the next time I boot up.

    Does anyone had that problem? If so, how was it solved?
     
    #3 SPROINGY, Oct 27, 2020
    Last edited: Oct 27, 2020
  4. Jupiter7

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    You need to come out of Settings on the device, but go to Safari and then to Apple iCloud (iCloud.com) and sign in with your ID and password. You will then be able to add any number to be contacted on.
     
  5. twerppoet

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    The Reachable At section under Settings > (account name at top) > Names, Phone Numbers, Email is for valid numbers to contact you using Face Time, iMessage, and other Apple services. It controls what addresses other people can use to send you information.

    The only valid phone number(s) here are iPhone numbers, which are usually added automatically. Also, any email accounts you add to the iPad will show up here. Your main email account and any iPhone associated with your Apple ID will not only show up, but can not be deleted.

    The phone number Apple will use to authentication and recover passwords is under Passwords & Security, same level as Names, Phone Numbers, Email. It’s called the Trusted Phone Number. I can be, but does not have to be the same as your iPhone.

    Or you can change it at icloud.com, as Jupiter7 suggested.
     
  6. SPROINGY

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    twerppoet & Jupiter7, thank you for your replies! :)

    twerppoet, I knew most of what you said, but certainly not all of it, so, I learn from you. Thanks!


    Jupiter7, thanks! If you (or someone) has a minute, could you please tell me how to “come out of Settings on the device, but go to Safari.” I’m sure it’s easy when you know how, but at this time, I don’t... Thanks again. I’ll fiddle with it... time-consuming! :)

    BTW, I posted about my phone number from vanishing every time I boot up- that’s the point of this post, rather than adding one...
     
  7. Jupiter7

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    Settings and Safari are two separate Apps on your iPad. Settings (grey cogs) is for fine-tuning and adjustments. Safari (like a blue compass) is the browser, from which you can search addresses, etc. So, simply tap on Safari. It will open and then you can type into the address bar "icloud.com". You should then be able to access your account by typing in your ID and password.
     
  8. SPROINGY

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    Jupiter7,

    OK, maybe I was misinformed- quote you, “come out of Settings on the device, but go to Safari.”

    Since Safari is part of the Settings menu, how can you “come out of Settings and tap on Safari?”

    My phone number is intact in the iCloud and AppleID pages. It’s going through Settings to Apple ID->Name->phone numbers->email to set my current phone numbers that the issue arises.
     
  9. Jupiter7

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    Safari isn’t part of Settings. There are certain adjustments you can make to Safari in Settings. Safari is a separate App. It is a web browser and uses a search
    engine (such as Google) to access the internet.
     
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  10. scifan57

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    Go to the homescreen that has this icon. Tapping it goes into the Safari browser. This is what was meant by going to Safari.
    07582ECC-1354-449A-9822-DF660D56F649.jpeg
     
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