PC does not find iPad

Discussion in 'iPad Air Forum' started by Expatriate, Jan 25, 2016.

  1. Expatriate

    Expatriate
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    When I connect my iPad to my PC with USB, it used to appear in MS Explorer and ITunes would automatically start the Sync process. Suddenly nothing!

    What have I done?
     
  2. giradman

    giradman
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    Hello and welcome to the forum - you are obviously in 'panic mode' - ;) Let's first start w/ providing us w/ additional information: 1) What iPad model do you own; 2) What iOS is installed; 3) What PC do you have and version of Windows; 4) What iTunes version is on your PC and is the program updated to the current version; and 5) Have you recently updated/upgraded the iPad software? These questions might just get us get started in offering some specific suggestions.

    For starters, make sure that your iTunes is the most recent version and also 'Reset' the iPad and try again - to reset, hold the HOME & ON-OFF buttons at the same time until the Apple logo appears (may take up to 10 secs or so), allow the iPad to reboot, and then try to reconnect the iPad via USB - let us know if this helps. Dave :)
     
  3. Expatriate

    Expatriate
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    Hi giradman

    Try these numbers:
    1) iPad Air
    2) 9.2.1 (13D15)
    3)
    My machine is Intel QuadCore i5-3470 CPU @ 3.20GHz, 16 GB RAM, MS Windows 7 Home Premium v. 6.1 64-bit SP1.
    4) I don't know how to confirm this but I update it when I am told to.

    I don't know about "hold the HOME & ON-OFF buttons at the same time until the Apple logo appears (may take up to 10 secs or so)," but I powered off and rebooted (I had done this before) AND THE DARNED THING WORKED - sync and all!

    I think you might have scared it! :rolleyes:

    Thanks
     
  4. giradman

    giradman
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    Hi again - glad that your problem was resolved - to answer question #4 above, simply go to Settings -> General -> About, then look half way down the right-hand column for Version, current one is 9.2.1.

    Below is a quote that I've left many times in several forums - appears that a 'Restart' corrected your issue, however, a 'Reset' may be needed at times (notice the 'Note' at the end). Dave :)


     

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