1. Due to the recent site upgrade, the iPadForums (iPF) App will no longer work. The new iPadForums.net website has been designed from the ground up to work perfectly from any mobile, tablet, or desktop computer using the built in internet browser. Create a shortcut to iPadForums.net on your home screen by following these steps: Create an icon for iPadForums.net

Password rejection by app store.

Discussion in 'iPad 4 Forum' started by Stokesley Lad, Sep 6, 2013.

  1. Stokesley Lad
    Offline

    Stokesley Lad iPF Novice

    Joined:
    Aug 24, 2013
    Messages:
    10
    Thanks Received:
    3
    Trophy Points:
    0
    Location:
    North Yorkshire, UK.
    Ratings:
    +3 / 0
    Hi, submitted correct password 5 times - claimed wrong by store. Was required to reset which I did to exactly same. Next visit ok but next visit the correct password was claimed wrong yet again and I know it wasn't. Left for a few minutes and gained access first time. Anyone else having fun & games with wrong claims of incorrect password?
    Thanks.
  2. Stokesley Lad
    Offline

    Stokesley Lad iPF Novice

    Joined:
    Aug 24, 2013
    Messages:
    10
    Thanks Received:
    3
    Trophy Points:
    0
    Location:
    North Yorkshire, UK.
    Ratings:
    +3 / 0
    Hi, well problem not solved. However I emailed Apple with details and they replied within 24 hours with options to contact them. I choose to accept an immediate call and it certainly was. Within a few seconds I'd been phoned and problem discussed satisfactorily and also provided with an instant contact link should I experience problem again. Now that's what I call service. Very well done Apple!
    • Like Like x 3
  3. Jim Decker
    Offline

    Jim Decker iPF Noob

    Joined:
    Sep 26, 2013
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    United States
    Ratings:
    +0 / 0
    What did they suggest?
  4. Stokesley Lad
    Offline

    Stokesley Lad iPF Novice

    Joined:
    Aug 24, 2013
    Messages:
    10
    Thanks Received:
    3
    Trophy Points:
    0
    Location:
    North Yorkshire, UK.
    Ratings:
    +3 / 0
    It would appear that I'd not followed the full correct procedure when re-setting password. I went ahead following their instruction and all has been well todate. Basically my own inexperience at fault. However as stated earlier I was most impressed with their responce and excellent attitude.
  5. abababababab
    Offline

    abababababab iPad Super Guru

    Joined:
    Apr 21, 2013
    Messages:
    3,781
    Thanks Received:
    450
    Trophy Points:
    83
    Location:
    Singapore
    Ratings:
    +614 / 0
    Good that you got it solved.
  6. giradman
    Offline

    giradman iPad Guru

    Joined:
    Apr 26, 2011
    Messages:
    3,411
    Thanks Received:
    742
    Trophy Points:
    113
    Location:
    North Carolina
    Ratings:
    +785 / 0
    Yep, same experience here, i.e. as soon as I hit the 'immediate' call option, the phone rang w/i seconds - a new definition for the word immediate, an Apple logo - :D
    • Like Like x 1

Share This Page