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Pairing Record

Discussion in 'iPad Help' started by Lyngarth, Oct 17, 2011.

  1. Lyngarth
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    Lyngarth iPF Noob

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    Hi,

    Sorry if this has been covered on here before, have looked but couldn't find anything.

    I have just downloaded Itunes 10.5 and tired to update my Ipad 2 to os 5 but now every time I connect my Ipad I get an error message say, Pairing Record is missing.

    I'm at a loss of what to do now, so can anyone please help me out ??

    Many thanks

    Lyngarth
  2. tracybentin
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    tracybentin iPF Noob

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    I am having the same problem. Have you had any success?
  3. Lyngarth
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    Lyngarth iPF Noob

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    Hi, I re-installed itunes and used another usb port on the computer, and that did the trick, not sure if it was the re-install or usb, but to save time I would say try another usb port first, if no luck try to download and install itunes again.
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  4. Dans60112
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    Dans60112 iPF Noob

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    Thanks Lyngarth! When I received this error message this morning, I thought I was going to spend hours trying to figure it out. Instead I took your advice, tried another USB port and everthing is working fine now. Thanks so much for your expertise! ~ Dan
  5. emelems
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    emelems iPF Noob

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    Thank you ! Just tried the same and it worked! Fabulous!

    Em x
  6. Lozzarooney1
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    Lozzarooney1 iPF Noob

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    Thank you - just needed new USB port!! :D
  7. kelliann
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    kelliann iPF Noob

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    It did not want to be plugged into a USB hub. I plugged it into a USB 3.0 port and the iPad connected. I am using an HP Windows 7 PC. Thank you to the people who brought this up and answered the question. Saved me a bunch of time and aggravation. Our desktop Mac has the same issue with certain devices - will not let us plug into a hub and sometimes not even into the keyboard USB port, will only accept connections at the back of the Mac. Not sure about the new MacBook Air - the kid took it to college <g>.
    Last edited: Sep 7, 2012

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