Pages and Keynote Crashing on iPad 3

Discussion in 'iPad 3 Forum' started by AQ_OC, Mar 17, 2012.

  1. AQ_OC

    AQ_OC Super Moderator Staff Member

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    These crash immediately upon opening. What gives?
     
  2. Kaykaykay

    Kaykaykay iPad Wizard

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    Have you tried closing the apps and restarting/resetting your iPad?
     
  3. AQ_OC

    AQ_OC Super Moderator Staff Member

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    I powered the iPad on/off. It didn't help.
     
  4. Kaykaykay

    Kaykaykay iPad Wizard

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    Restart and reset are different:

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

    I'd close the apps first (via multitask bar) before restarting/resetting.

    Both those apps have been upgraded to work with iOS 5.1, so you should be OK with closing them, then restarting or resetting, as long as you're on iOS 5.1. If you haven't gone to 5.1, that might be the prob.
     
  5. Mariam86

    Mariam86 iPF Noob

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    Hello I'm new
     
  6. AQ_OC

    AQ_OC Super Moderator Staff Member

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    This is a brand new iPad 3 which has iOS 5.1 loaded. I have closed down both apps before restarting or resetting (what is resetting doing?). I'm doing the reset for a second time now.....wow...it's not helping...
     
  7. AQ_OC

    AQ_OC Super Moderator Staff Member

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    I deleted Pages and then reinstalled it. Now it works. I'm doing the same for Keynote now. Hopefully, the problem will be solved. Thanks.
     
  8. Kaykaykay

    Kaykaykay iPad Wizard

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    Glad to hear that. I hesitate to start advising with deleting apps in general, to avoid risking people losing their data, but if that wasn't a prob for you, that's cool. In general, I'd back up data before deleting an app, but since yours weren't functioning, backing up wouldn't work.
     
  9. AQ_OC

    AQ_OC Super Moderator Staff Member

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    I didn't have any data that I cared about, but I do have two backups, one on my PC and another on iCloud.
     
  10. AQ_OC

    AQ_OC Super Moderator Staff Member

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    Now, iMovie won't load. What is going on?
     
  11. Kaykaykay

    Kaykaykay iPad Wizard

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    I'm the belt and suspenders type with backups, too.

    Don't know what's up with your apps on the new iPad, but if you have backups, sounds like trying deleting iMovie would be worth a shot.
     

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