Outlook email deleted

Discussion in 'iPad Air Forum' started by JimCrosiar, Aug 6, 2018.

  1. JimCrosiar

    JimCrosiar
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    Updated to iOS 11.4.1 and deleting email on iPad deletes it in outlook. Is there anyway to stop it from deleting outlook?
     
  2. scifan57

    scifan57
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    Is your email set up as POP3 or IMAP? What you’re describing is the way IMAP email works. When you delete it on one device it’s deleted on all devices.
     
  3. J. A.

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    It would be possible with a Gmail account, but there’s no setting on the iPad to prevent this in Outlook, afaik.
     
  4. JimCrosiar

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    It is POP3 on roadrunner.
     
  5. JimCrosiar

    JimCrosiar
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  6. JimCrosiar

    JimCrosiar
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    It’s POP3 on roadrunner.
     
  7. J. A.

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    When you go to Settings - Password & Accounts - Accounts, select the account and tap the email address, do you get a setting called „Advanced“ somewhere at the bottom?
     
  8. JimCrosiar

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    Yes
     
  9. J. A.

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    If possible, select Advanced, go to Mailbox Behaviour - something like Deleted Mailbox, and make sure something in „On my iPad“ is selected, and nothing in „On the server“.
    8980EE02-CF96-414B-A98C-69EF8F6A6762.jpeg
     
  10. JimCrosiar

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    Advanced does not have “On my iPad”. It starts with Mailbox Behavior. The only thing checked is deleted messages.
     

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