Otterbox case / Zagg screen protector mess

Discussion in 'iPad Help' started by Fairfieldwizard, Nov 17, 2010.

  1. Fairfieldwizard

    Fairfieldwizard
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    I hope one of you creative types has a brilliant solution to my problem. First off you need to know the Otterbox defender case. It's terrific. The plastic case comes in two sections. One of the two sections includes a "picture frame" that surrounds the display. Then the two halves slide together. Really relevant to my problem: the case halves fit my iPad VERY snugly.

    The Zagg screen protector goes edge to edge, has some thickness to it and is installed using a water-based lubricant of sorts that then completely evaporates leaving a nice smooth, clear cover that they say is guaranteed forever.

    I installed the screen protector and then immediately slid the otter box on. Guess what? The picture-frame part of the otter box is now stuck to the Zagg screen protector. I cannot get the otter box off my iPad. I know I could slip something VERY thin between the otter box frame and screen to break the seal, but what? It can't be a knife because I could cut through the screen protector and nick the iPad screen.

    Help!
     
  2. sch

    sch
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    You might try (reasonably) heating one corner with a hair dryer and see if this helps. Not sure about the Otterbox for iPad, but I have one on my iPhone and they specifically state that you should remove any screen protectors before you install the Otterbox. Of course Zagg also state that after applying the film you should leave your device for 24 hours before using it.

    Good luck!
     
  3. Fairfieldwizard

    Fairfieldwizard
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    I just got the answer to my own question straight from the horse's mouth... Otterbox. The good news? If I follow their instructions, I will get a free replacement Otterbox.
    The bad news? THEY TOLD ME THE ONLY SOLUTION IS TO CUT IT OFF WITH A HACKSAW. yikes.
     
  4. w1ngman

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  5. Dannyboy85

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    LOL I would go get one of those really thin flexible squeegees and work my way around it until it came un-stuck.....don't think I'd use a hacksaw....
     
  6. Skipperbo32

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    Oh,There's gotta be a way to use a Dremel and have your friendly dentist drill it off. They work in tiny amounts...
     
  7. Fairfieldwizard

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    Yep. I think I'm going to live dangerously and try on my own with a dermal.
     
  8. lungpai

    lungpai
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    Sorry I'm so late to this discussion but if I can help one person then it may have been worth it...

    Had the same problem as Fairwizard....

    I tried every sort of brute force short of breaking my ipad and was finally successful after realizing that the Otterbox was now expendable. I really wanted my iPad back. Here were my steps. Using a pry tool (flathead screwdriver) I loosened the top portion off of the iPad. Then using brute force again, I broke the top front piece of the lower portion of the case (the part that is in front of the light sensor). I was furious. I went back to ATT and they replaced it for free. The second otterbox I took off as soon as I put it on and I realized that the Zagg invisishield is not compatible with this case. Now realizing my mistake, I vowed never to take off my otterbox again.

    Until tonight. I was forced to clean my iPad and I had to take it out of the case to do so. I used the tool to pry all of the priable parts (the small tabs on the side of the otterbox) until I got the top back piece to come off. Then I ran into the same problem with the otterbox being practically glued to the zagg. I pried the otterbox as far as it would go and then used a paper business card to separate as much of it as possible. Then I just wiggled and wiggled the bottom off. Very time consuming and very frustrating. I'm going to explore this forum (as I'm new) and see if the Zagg is really the best option cause the otterbox is and I"m keeping it. The real problem here is the Zagg cover not being compatible with the otterbox.

    Hope this helps someone.

    I should add that small damage to the otterbox is unavoidable. It will get scuffed and scratched. Such is the price.
     
  9. HKWrite12

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    I'm confused. Why do you need the zagg and the otterbox?doesn't the otterbox have full protection, including the screen?
     
  10. lungpai

    lungpai
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    No. Unlike the iphone version (I have the defender) it is a giant blank open hole. I'm just not comfortable without a screen cover, although I'm quite sick of the whole mess lol. I will admit, grudgingly, that the level of protection the two offer in tandem is very good. It's just a hassle trying to separate them.
     

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