OS7 problem logging into imessage or facetime

Discussion in 'iOS 7' started by rsstacey, Sep 19, 2013.

  1. rsstacey
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    rsstacey iPF Novice

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    Installed OS7 today looks great but it will not log into iMessage or FaceTime. Just keeps saying check network connection and try again?
  2. Agent1191
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    Agent1191 iPF Novice

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    Go into settings, General, Reset, reset network settings. That might help
  3. rsstacey
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    rsstacey iPF Novice

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    Yea tried that several times but no help. Even changed my password for Apple still no good. Any body got any ideal?
  4. jackieburk
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    jackieburk iPF Noob

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    Any luck - I have also tied everything suggested with no success.
  5. rsstacey
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    rsstacey iPF Novice

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    No luck I'm thinking about downgrading this weekend. iMessage and FaceTime is now I keep in touch with my kids. I only have the IPad so it's important. Friend of mine upgraded his iPhone with no problem yesterday.
  6. jackieburk
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    jackieburk iPF Noob

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    I also upgraded my iPhone with no problem - I think that is the most frustrating part. My daughter & son-in-law also upgraded their iPads (same version as mine) with no problem!!
  7. rsstacey
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    rsstacey iPF Novice

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    Just tried to reset the whole thing still no good! Spending the weekend downgrading via iTunes.
  8. skimonkey
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    skimonkey Administrator Staff Member

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    A few things that had helped the Apple Community include these tips:
    --going to your settings and resetting your date and time
    --changing your wifi settings and chance the DNS to 8.8.8.8
    --a RESTORE from iCloud backup.


    These seems to be a known problem going on with iOS 7...so hopefully these two things will work.

    Will post back if I find anything more.

    Ski ~ iPadforums Moderator | iPhoneForums Moderator
    Last edited: Sep 20, 2013
  9. rsstacey
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    rsstacey iPF Novice

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    Tried this and no change. Another question why does it keep saying go to ITunes for notification each time I open an application?
  10. twerppoet
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    twerppoet iPad Legend

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    Today is the launch of the new iPhones. The iMessenger and FaceTime servers may be a bit overwhelmed by new device activations. I'd give it another try a couple times tomorrow if this is your only reason for downgrading.

    I had no problem getting them to register on iOS 7 a couple of days ago, even though the upgrade servers were obviously being pushed to and past their limits.
  11. Aboulela
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    Aboulela iPF Noob

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    I also have the same problem on my ipad but it was ok on my iphone , I tried all the above but it didn't work .
  12. jackieburk
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    jackieburk iPF Noob

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    Any luck? If you can't activate all of the options people keep talking about don't show up- HOW FRUSTRATING!!!
  13. rsstacey
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    rsstacey iPF Novice

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    No luck and I've tried everything but downgrading so that's next.
  14. jackieburk
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    jackieburk iPF Noob

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    I can't find anything that will let you downgrade - the blogs say you can't.
  15. scifan57
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    scifan57 Super Moderator Staff Member

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    The blogs are right, you can no longer downgrade to iOS 6. The signing window closed yesterday.
  16. rsstacey
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    rsstacey iPF Novice

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    What about downgrading using iTunes?
  17. twerppoet
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    twerppoet iPad Legend

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    It's a signing issue with Apple's servers. It has to happen no matter what method used or the downloaded software won't install and activate.
  18. jackieburk
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    jackieburk iPF Noob

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    I was able to fix my issues by doing a reset ((erase all content & settings ) and restoring to my backup. Big pain and very time consuming but it worked.
  19. twerppoet
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    twerppoet iPad Legend

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    Unfortunately, sometimes that's what it takes. It's kind of like realizing that getting new furniture just isn't going to work. The room has to be emptied, painted, and have a new carpet fist. ;)
    • Like Like x 1
  20. rsstacey
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    rsstacey iPF Novice

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    We'll did the reset and restore everything works but will not log into the app or music store. What a POS did Apple even beta this or was the release the beta test?

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