Office2HD for Ipad - link to Google Docs

Discussion in 'New Member Introductions - Site Assistance' started by helenc, Jan 29, 2012.

  1. helenc

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    iPF Noob

    Jan 29, 2012
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    I have purchased Office2HD for my iPad and am following the instructions to link to my Google Docs account. I put in my email and password as directed but am getting the message "Credentials Failed - There was a problem connecting to or validating your credentials with the server." All other aspects of the app are functioning ok - i.e. I can email a document and open and edit it in the app, I just can't do this via google on the cloud. Any ideas?

  2. leelai

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    Staff Member

    Apr 24, 2011
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    Hi and welcome to the Forum!

    Sit tight and someone will be along who can answer your question, in the meantime:

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    Reading the IPad manual is a great place to start so please download a copy of these.
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    We have rules like any Community so please read these also

    Once again we welcome you here and are so pleased you have joined us!

    Sent from my iPad using iPF
  3. twerppoet

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    iPad Legend

    Jan 8, 2011
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    Looks like they've got a pretty good support. If you haven't checked there you might find what you need; and you can always email them a question if it's not in their user guide or FAQ.

    Product | bytesquared

    Anyway, it is something to do until someone who has the app comes along, hopefully with an answer.

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there wa a problem connecting to or validating your credentials with the server