Office2 HD & iOS7 compatibility issues

Discussion in 'New Member Introductions - Site Assistance' started by KLAKevin, Sep 22, 2013.

  1. KLAKevin
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    KLAKevin iPF Noob

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    Hi. I am new to this site and don't usually post in on line forums.
    I have an issue with Office2 HD app and possibly the compatibility of the new iOS7 that I upgraded to yesterday.
    I can no longer create folders. I press the new folder icon, a window pops up saying, "New Folder Enter a name for the new folder", I press OK then the pop up screen disappears and nothing happens. I never had this problem with the previous iOS version.
    Anyone else having these problems or know how to get around this?
  2. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Hi there and welcome.

    I just checked it out on my iPad and it created a new folder without any issues.....so, I'd recommend the following 1) check the App Store to see if you have any pending updates for the app, if not, 2) close the app completely (four finger swipe up then scroll left of right to find the app and swipe up on the thumbnail) then re-open the app and finally 3) restart your iPad, hold the home and on/off buttons until the Apple logo appears then allow your iPad to restart. Let us know how you get on?

    There is lots of good advice and info on here plus plenty of members all too willing to help with any problems.

    Remember, search is your friend. If you can't find the answer you need and you post a question then give as much info as you can to help members help you i.e. iPad 1 or 2, etc. and iOS version and name of app if the problem is with a specific app........and please don't forget to read the forum rules http://www.ipadforums.net/forum-rules-help-info/2119-forum-rules-everybody-please-read.html

    These are the hacking section rules for all you jail breakers (and would be jail breakers) http://www.ipadforums.net/ipad-hacking/2892-hacking-section-rules-please-read.html

    We also have an app for this forum. The link to download the app is: Discussion Forum for iPad Users for iPhone, iPod touch, and iPad on the iTunes App Store and a great tutorial/guide for using the IPF App here http://www.ipadforums.net/new-membe...sistance/107524-ipad-forums-app-tutorial.html

    You can download the manual for your iPad here http://help.apple.com/ipad/7/ and here http://support.apple.com/manuals/ and in iBooks search for "iPad user guide for" and you will find free comprehensive manuals for iOS 4, 5, 6, etc. the guide for iOS 7 is here https://itunes.apple.com/gb/book/ipad-user-guide-for-ios-7/id709634245?mt=11

    If you have other Apple products or are interested in other Apple kit then why not join our sister forum too at http://www.appleforums.net/ and for iPhone users, come and join in the discussion over at http://www.iphoneforums.net

    The Archangel
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  3. leelai
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    leelai Administrator Staff Member

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