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Nothing shows up in my App Store purchased section?

Discussion in 'iPad General Discussions' started by MikeV99, Aug 2, 2012.

  1. MikeV99
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    MikeV99 iPad Fan

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    Apple App no Purchased Items?

    When I go to the Apple Store App and select the Purchased tab nothing shows. If I do a search for a particular app it finds it. I have rebooted and restarted the app. Any solution to this problem? I am seeing the same thing on my wife's iPad (but not on the iPhones).

    Thanks

    Mike

    Sent from my iPad 3 using iPF
  2. darkangelwitch
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    darkangelwitch iPad Fan

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    Looks like it is not you it is the App Store, my purchased were working yesterday but today I get a blank screen. Guess we will just have to wait and see if they fix it.

    Dark Angelwitch (Surrey)
  3. scifan57
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    scifan57 Super Moderator Staff Member

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    The screen may appear blank but the apps are there,but are invisible. If you tap the screen,the app at that location is shown.
  4. windfrus
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    windfrus iPF Noob

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    You guys are still having the issue? İ can click on them randomly but theyre not visible... Any help?
  5. MikeV99
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    MikeV99 iPad Fan

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    Still sick

    Sent from my iPad 3 using iPF
  6. windfrus
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    windfrus iPF Noob

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    Rebooting now lets see what happens
  7. twerppoet
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    twerppoet iPad Legend

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    Broke here too. Logging out and back in didn't make any difference.

    Annoying, but I suppose I'll live.
  8. bledmunds61
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    bledmunds61 iPF Noob

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    I am having problems also.

    Sent from my iPad using iPF
  9. Vaden15
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    Vaden15 iPF Novice

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    Same here. I posted a thread regarding this problem too and apparently i'm not the only one having it...
  10. lessparky1972
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    lessparky1972 iPF Noob

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    I too am having that issue ... I had it working yesterday ... on all three ipads ... i have each generation ... none of them show the purchases on the ipads, but if you tap the screen an app does show up on its page to say its not on it ....
  11. Vaden15
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    Vaden15 iPF Novice

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    So is there any response to this small dilemma? Anybody from the Apple team?
  12. GAMESHARQ
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    GAMESHARQ iPad Fan

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    For some unknown reason, when I open the App Store on my ipad 2 and go to the Purchased section, nothing shows up. This just started today. I've never had any problems like this before. Anyone know what the problem could be and how I can fix this?
  13. Redneck_Randy
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    Redneck_Randy iPad Enthusiast

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    Last edited: Aug 3, 2012
  14. KevinJS
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    KevinJS Super Moderator Staff Member

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    There are a couple of threads going on this subject.

    As the problem seems to be ongoing, I guess there's nothing to do but wait until Apple sort themselves out.

    Sent from my iPhone using iPF
  15. twerppoet
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    twerppoet iPad Legend

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    This forum is not associated in anyway with Apple, other than being about an Apple product. Even if there is someone from Apple reading the forum they would probably be prohibited from identifying themselves. Apple believes in using official channels only.

    That said, a look at Apple's official forums indicates it more or less random, seems to eventually fix itself for some users (usually after signing out and into the App Store), and has no official solution or response from Apple.

    We wait.

    Also: The iBooks Store is doing the same thing to me, but the iTunes store seems to work as usual.
  16. KevinJS
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    KevinJS Super Moderator Staff Member

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    Thanks for the link, Redneck Randy. I've merged the two threads as they were talking about the same subject. There should be redirects to point members in this direction, as I've moved this thread into the general discussion area
  17. scifan57
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    scifan57 Super Moderator Staff Member

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    I've noticed that the app store purchased list works perfectly on my iPhone,it's just on my iPad that it's not visible.
  18. bullneck1988
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    bullneck1988 iPF Noob

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    I'm getting the same problem, I have tried resetting but hasn't made a difference. I will just wait and see if it gets resolved.
  19. jphilsantos
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    jphilsantos iPF Novice

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    I am having the same but a much worst problem whenever i open the app store i only get loading screen.
  20. twerppoet
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    twerppoet iPad Legend

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    That's probably not related to this issue. If you have not done so, give the following common fixes a try.

    -------------------------------------


    When you have problems with an app it's a good idea to clear it from RAM.

    Close/Clear the app: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app. This will remove it from RAM and insure a clean start the next time you launch the app.

    If that does not work try a restart,

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. Apple recommends you restart the iPad at least once a month.

    and then a reset if that does not work.

    Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.

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