No Video on Video Call

Discussion in 'iPad Air Forum' started by Vagulus, Oct 6, 2014.

  1. Vagulus

    Vagulus
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    I had a Skype call this morning and, try as I might, I could not send video. I could see the caller okay but I could get no response from either camera. The best I got was a black window where I would normally see myself, and the caller got a black screen.
    Camera works okay with both front and back. Video didn't.

    Anyone have any suggestions?
     
  2. twerppoet

    twerppoet
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    I took a quick trip at their support page and saw the same issue/complaint. One of the replies said that they had managed to get ahold of the developers; who said it was a known issue and should be fixed in the next update.

    When will that update happen? No idea.

    One other person suggested going to Settings > Privacy > Camera and making sure Skype has permissions. Even if it does, you might try turning it off, reseting the iPad, then turning it back on.

    Reset: Hold down the Home and Power buttons until the Apple logo appears.

    Good luck.
     
  3. Vagulus

    Vagulus
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    Settings > Privacy > Camera fixed it.
    Thanks
     
  4. twerppoet

    twerppoet
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    That's good to hear. :)
     

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