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No email address when composing mail

Discussion in 'iPad Help' started by fingerpicker, Jan 16, 2012.

  1. fingerpicker
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    fingerpicker iPF Noob

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    Brand new Ipad2 owner and have a wee issue. I synced my contacts from Gmail and if I click the contacts icon on the main screen they are there with their email addresses.

    When I try to compose mail and click the icon for contacts the the contact list comes up but there are no email addresses......

    I can't figure this out.......help please

    thanks
  2. hpulmer
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    hpulmer iPad Junkie

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    Hi.
    If you just start typing the email address in the "to" field the address and the name will be suggested.
    If you press the "+" symbol the address book will open and just show you the names - in case you have no name associated with an email address the email address itself should show up.
    Just tap on the name of the person you want to email!
  3. fingerpicker
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    fingerpicker iPF Noob

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    And therein lies the problem..if I start typing in the name in the "to" field nothing comes up-if I tap the + sign a list of contacts comes up but tapping on a name brings up a message that says "No Email Adresses"

    If I look in contacts on the main screen its all there....somehow the email software is seeing the names but not the addresses......
  4. hpulmer
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    hpulmer iPad Junkie

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    Now THAT is strange- don't knuow as it doesn't happen to me....
  5. fingerpicker
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    fingerpicker iPF Noob

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    FIXED.....When the email addresses were merged into the IPAD contact file they ended up in the notes section and not the filed for email addresses. It was an issue in the way they were exported out of the original Windows contact file. I exported the contact data to a csv file and opened that in excel-from there it was easy to copy and paste the email addresses into the correct column. I sent that file to Gmail and then to IPAD deleting everything that was on the Ipad first.

    thanks for the help

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