Newsstand "in-app purchases not allowed"

Discussion in 'iPad OS' started by DLCrouch, Nov 2, 2011.

  1. DLCrouch

    DLCrouch iPF Novice

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    Downloaded Popular Photography + but when I tried to purchase the yearly subscription, I get "in-app purchases not allowed". I'm guessing there is store or iTunes setting I need to change, but I can't find one.
     
  2. richsadams

    richsadams iPad Super Guru

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    As long as you're signed in to your Apple account, there's really nothing else you need to do on your end to make an in-app purchase.

    This is what their FAQ says on their website:

    If it's not working I'd contact them (there's a support link on the iTunes app page for the product). If they don't respond or you still can't get it sorted out I'd report it to Apple. Open iTunes and access your account. Under purchases you can click on the item and then click on the "Report A Problem" button. Apple is very good about getting back to customers and will often refund the price of a problematic app. I don't think you paid anything initially, but they should still be made aware of the problem.

    FWIW there seems to be a high number of complaints about the app, so it looks like the developers haven't quite gotten it right.

    Hope that helps and let us know how it goes!
     
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