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Discussion in 'New Member Introductions - Site Assistance' started by jayph1969, Dec 30, 2011.

  1. jayph1969
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    jayph1969 iPF Noob

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    Hey all! Hello! Just logged on in desperation to try to find a solution to my iTunes keeps crashing on my ipad1 any ideas?
  2. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    With regards to your question when an app behaves strangely it is best to close it completely and then relaunch it. To do this do the four finger swipe up or double press the home button to reveal your multi task bar along the bottom. It will show all the apps that you have opened at one time or another. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it. It's also a good idea to close all these apps, as it helps the iPad run smoothly, I do mine every night. Check and see if it is operating now. Let us know how you go.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

    Sent from my iPad using iPF
  3. steviep53
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    steviep53 iPF Novice

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    Hello and welcome
  4. jayph1969
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    jayph1969 iPF Noob

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    Happy New Year! Thanks for replying to my thread. Just tried your suggestion. Unfortunately the problems persists. When I go to iTunes store to view items and then view or try to buy the app just shuts down! Any other tips?

    Cheers

    John
  5. leelai
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    leelai Administrator Staff Member

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    Thanks and Happy New Year to you too. Not good to have a problem straight up though. I think you should try a restart and/or reset. Close the iTunes app completely first then press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will start again. You should restart your iPad occasionally also as it will keep it running smoothly. Now see if it is operating. If not a reset is the next step.

    Reset: Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start.

    Do these steps and let us know how it goes, I really hope this fixes it, good luck!

    Sent from my iPad using iPF
  6. jayph1969
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    jayph1969 iPF Noob

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    Hey! Thanks it's working! So simple lol!

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