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Discussion in 'New Member Introductions - Site Assistance' started by Hezza, May 3, 2012.

  1. Hezza

    Hezza iPF Noob

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    First time on a Forumso fingers crossed I have done everything I ought to have done.

    I have hit a problem on my IPad e-mail accounts. Messages are being received and a summary is displayed in the panel down the left side of the page. No message appears on the right side of the page however. Any suggestions.

    Hezza
     
  2. leelai

    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    Is this for all messages? Some emails do not download fully and you need to scroll down until you see a tab to download remaining. Have a look and let us know.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
     
  3. Hezza

    Hezza iPF Noob

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    Hi. Thanks for your response and welcome. The problem is on all e-mails. I can access my messages over the Internet but not on the IPad facility. Hezza
     
  4. leelai

    leelai Administrator Staff Member

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    Well we will go through the first steps to rectify a problem on the iPad..When an app behaves strangely it is best to close it completely and then relaunch it. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly, now see if it's working, if not a restart is the next step.

    Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will restart. You should restart your iPad occasionally also as it will keep it running well. Now see if it is operating, if not a reset is in order. This reset will not change anything on your iPad and is akin to rebooting a PC.

    Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Let us know if this fixes the problem.
     
  5. Hezza

    Hezza iPF Noob

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    The complete close down and relaunch solved the problem - wonderful. My first foray into a forum and a successful one.
    Many thanks. Hezza.
     
  6. leelai

    leelai Administrator Staff Member

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    That's good to hear, glad you got it going again and thank you for posting back the good news! Enjoy!!
     

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