New member and can anyone help please!

Discussion in 'New Member Introductions - Site Assistance' started by bigmo708, Jul 2, 2012.

  1. bigmo708
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    bigmo708 iPF Noob

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    Hi,
    I am a new member and experiencing a problem and wonder if anyone can help. I purchased an iPad3 a couple of months ago and in order to protect the screen recently purchased some screen protection sheets made specifically for the iPad2 & iPad3. Upon applying one of these protectors I found it almost impossible to lose the "bubble effect" from the underside
    of the plastic. I decided then not to use the protector and removed it. The result of this is several small marks have been
    left on the screen and I am completely unable to remove them using conventional cleaning methods (as recommended by
    Apple)
    Has anyone else experienced this and can you advise on a remedy for this annoying problem.
    Many thanks for any assistance offered.
  2. Poisonivy
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    Poisonivy Super Moderator Staff Member

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    i haven't heard of this before,try a proprietary spectacle cleaning fluid,i find this works well and is gentle enough not to cause problems,let us know how it goes.
  3. bigmo708
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    bigmo708 iPF Noob

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    Thanks for the advice but I have tried this to no avail - really annoying and frustrating problem.
  4. Poisonivy
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    Poisonivy Super Moderator Staff Member

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    have you tried ringing Apple? maybe they can advise.
  5. Laurie_
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    Laurie_ iPF Novice

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    What is on it? It is soft and sticky or hard?
    I'd do a little bit of research and see if you can use GooBeGone on it. I've never had any problem using it on glass, but just to be safe.
    I have yet to come across anything that product doesn't take off of glass or plastic.
  6. bigmo708
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    bigmo708 iPF Noob

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    Thanks Laurie, will look onto your suggestion. The marks on the screen have appeared after I removed the screen protector (it was only on for a few minutes) and they look like small"spill" stains that have been left by the sticky side of the screen protector.
  7. bigmo708
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    bigmo708 iPF Noob

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    Will give Apple a call. Many thanks for your interest and help.
  8. Poisonivy
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    Poisonivy Super Moderator Staff Member

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    you're very welcome,hope you find a solution to your problem.
  9. Laurie_
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    Laurie_ iPF Novice

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    Well Goobegone is an amazing product. Plus you can get it for a buck at a dollar store.
    We have a machine shop and we use it al lot got get rid of lables and taper residue on plastic and glass
  10. Mickey330
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    Mickey330 Administrator Staff Member

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    I just want to provide a caution, here. The iPad has an oleophobic coating, which is a chemical coating on top of the glass. It's there to make the screen more resistant to fingerprints (and to make it easier to clean). You run a risk of removing that treatment if you use any type of cleaner.

    To directly quote Apple: "Don't use window cleaners, household cleaners, aerosol sprays, solvents, alcohol, ammonia or abrasives to clean [the] iPad."

    Just FYI ... you want to be very cautious with the cleaning product you use.

    Marilyn
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  11. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

    iPad 2 3G 64gb
  12. smalltowngirl13
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    smalltowngirl13 Administrator Staff Member

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    Hello and welcome!

    Hopefully you have your issues resolved!
  13. bigmo708
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    bigmo708 iPF Noob

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    Marilyn,
    Many thanks, I suspect what has happened is due to the coating you refer to reacting to the "sticky" side of the screen protector. The marks are definitely within the screen. Although small and are only a couple it is very annoying. Reckon I will just have to live with it !
    Maurice.

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