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NEW ITUNES & support SW???

Discussion in 'iPad Help' started by billpool, Nov 20, 2010.

  1. billpool
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    billpool iPF Novice

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    Since I updated to 10.1 itunes with the new support software, my Xilisoft iPad Magic and the like do not work properly with no word from Xillsoft. Anyone had any better "luck"?

    thanks
  2. Simonkey75
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    Simonkey75 iPF Novice

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    Hi billpool

    I would imagine that they are working on a software patch for their own software to deal with the changes in the iTunes code since the 10.1 update. It's not unusual for third-party applications to get "broken" by updates to the main program they work with, and I would give them a couple of weeks to update their app to be compatible. If you've not heard anything after 2-3 weeks, I'd get in touch and ask what their support plans are for 10.1.

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