New ipad4.... Screen problems?

Discussion in 'iPad 4 Forum' started by gazjam, Dec 13, 2012.

  1. gazjam
    Offline

    gazjam iPF Novice

    Joined:
    Dec 13, 2012
    Messages:
    16
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Hi, first post.
    Literally using IPad for about ten minutes!

    On any white background at any brightness there is a "blue shadow" along the bottom and one of the side edges of the screen.
    Quite disappointing as any other IPad I'd seen at the Apple Store was perfect.
    Is this normal? It's a lot of money and I had assumed the screen would be perfect. I bought my iPad from Apple online, can I take it to an Apple Store?











    I



    Is this normals
  2. KevinJS
    Offline

    KevinJS Super Moderator Staff Member

    Joined:
    Aug 6, 2011
    Messages:
    10,262
    Thanks Received:
    762
    Trophy Points:
    113
    Location:
    Edmonton AB Canada
    Ratings:
    +864 / 0
    No. It's not normal. Take it to any Apple Store for the Genius Bar to take a look at it. Chances are they will replace it on the spot, so make sure you back it up first if you have any data on there you don't want to lose.

    Sent from my iPad using iPF
    Last edited: Dec 13, 2012
  3. naina afridi
    Offline

    naina afridi iPF Novice

    Joined:
    Dec 1, 2012
    Messages:
    43
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Yeah i have this problem too..if someone's know about this then tell us
  4. KevinJS
    Offline

    KevinJS Super Moderator Staff Member

    Joined:
    Aug 6, 2011
    Messages:
    10,262
    Thanks Received:
    762
    Trophy Points:
    113
    Location:
    Edmonton AB Canada
    Ratings:
    +864 / 0
    See above. Hardware faults are beyond the ability of this forum. They exist, and Apple's Genius Bar is the place to go. This is the advice we will always give in this situation.

    Sent from my iPad using iPF
  5. naina afridi
    Offline

    naina afridi iPF Novice

    Joined:
    Dec 1, 2012
    Messages:
    43
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Okaay i will try thanks kewin :)
  6. gazjam
    Offline

    gazjam iPF Novice

    Joined:
    Dec 13, 2012
    Messages:
    16
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Wow, that was quick thanks Guys!

    I will take it to my local Apple Store.

    So the screen should (all things perfect) be bright white edge to edge with no shadows, dips in lighting at the corners etc?


    Thanks.
  7. KevinJS
    Offline

    KevinJS Super Moderator Staff Member

    Joined:
    Aug 6, 2011
    Messages:
    10,262
    Thanks Received:
    762
    Trophy Points:
    113
    Location:
    Edmonton AB Canada
    Ratings:
    +864 / 0
    The display should be uniform, with no differences in light or brightness.


    The retina display is incredibly difficult to manufacture, so there are instances where substandard machines find their way into consumers hands. Apple are pretty good at honoring their warranty, so you should get it replaced with no problems.

    Sent from my iPad using iPF
  8. gazjam
    Offline

    gazjam iPF Novice

    Joined:
    Dec 13, 2012
    Messages:
    16
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Thanks very much, will arrange an appointment.

    *EDIT* Appointment made for this Sunday Afternoon.
    What a fantastic service, my first tablet (well..second...I am having all sorts of return/replacement schenannigans with Big G "the other guy" :( and I ended up asking for a refund.)

    This is so much easier.

    Great forum btw, will post on welcome area soon!
    Last edited: Dec 13, 2012
  9. gazjam
    Offline

    gazjam iPF Novice

    Joined:
    Dec 13, 2012
    Messages:
    16
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Just a thought, will I need to take in the Ipad box etc with me to the Apple Store?
    thanks.
  10. scifan57
    Online

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    20,086
    Thanks Received:
    2,071
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +2,325 / 1
    It wouldn't hurt. Also, before you go to the apple store do a full backup of your iPad. If they give you a replacement iPad, you can set it up from the backup you made.
  11. AQ_OC
    Offline

    AQ_OC Super Moderator Staff Member

    Joined:
    Apr 28, 2011
    Messages:
    6,418
    Thanks Received:
    430
    Trophy Points:
    83
    Location:
    SC
    Ratings:
    +430 / 0
    I'm currently under the impression that if you do a password encrypted backup, you have less work to do on the restore, because a lot of passwords and such will be remembered when you do the restore. Would be nice to get some confirmation, however.
  12. gazjam
    Offline

    gazjam iPF Novice

    Joined:
    Dec 13, 2012
    Messages:
    16
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Thanks.
    Would the backup be made to iCloud or is there a better way?
    Just got the thing yesterday, will need to read up on how to do it. :)

    Have to say, after a day of using I like it a lot more than the Nexus 10 I had.
    Nexus screen SLIGHTLY sharper but you really have to go looking for it to notice and even then..meh.
    Nice product but I dont think its ready for primetime yet. The Ipad is worth the premium paid.

    Its the Apps though...wow.
    Installed the Tivo app for Ipad and being able to access all the features so easily is gonna change the way I watch TV

    Love my Ipad...great tech investment.
  13. scifan57
    Online

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    20,086
    Thanks Received:
    2,071
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +2,325 / 1
    You can do an iTunes backup while connected to your computer. You can also backup data to iCloud. http://support.apple.com/kb/HT4859
  14. buerkletucson
    Offline

    buerkletucson iPad Junkie

    Joined:
    Sep 25, 2012
    Messages:
    508
    Thanks Received:
    27
    Trophy Points:
    28
    Location:
    Minnesota
    Ratings:
    +27 / 0
    Call me paranoid but I have a hard time doing any backup to icloud that might contain personal information................encrypted or not.
    Just don't trust my information hanging out there somewhere with no control over it.

    I always backup through iTunes to my computer hard drive.
  15. runningbear29
    Offline

    runningbear29 iPF Novice

    Joined:
    Dec 11, 2012
    Messages:
    88
    Thanks Received:
    2
    Trophy Points:
    0
    Location:
    United States
    Ratings:
    +2 / 0
    Have you tried shutting your iPad down and restarted it? Just a thought.
  16. gazjam
    Offline

    gazjam iPF Novice

    Joined:
    Dec 13, 2012
    Messages:
    16
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Me?

    Yeah, tried that still blue tinge to edge of screen
  17. runningbear29
    Offline

    runningbear29 iPF Novice

    Joined:
    Dec 11, 2012
    Messages:
    88
    Thanks Received:
    2
    Trophy Points:
    0
    Location:
    United States
    Ratings:
    +2 / 0
    Sorry about this i feel it's a new screen that is needed.
  18. gazjam
    Offline

    gazjam iPF Novice

    Joined:
    Dec 13, 2012
    Messages:
    16
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    I agree!


    Taking ipad to Apple Store Sunday...defo hardware fault.
  19. scifan57
    Online

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    20,086
    Thanks Received:
    2,071
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +2,325 / 1
    Let us know how you get on.
  20. gazjam
    Offline

    gazjam iPF Novice

    Joined:
    Dec 13, 2012
    Messages:
    16
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Will do.

Share This Page

Search tags for this page
any problems with ipad 4
,
apple ipad 4 problems
,
ipad 4 blue screen
,
ipad 4 display problems
,

ipad 4 issues

,

ipad 4 problem

,

ipad 4 problems

,
ipad 4 screen issue
,
ipad 4 screen issues
,
ipad 4 screen problem
,
ipad 4 screen problems
,
ipad4 problem
,
ipad4 problems
,
ipad4 screen issues
,
ipad4 update problem
,
new ipad 4 problems with screen display
,
new ipad 4 screen issues
,
problems with ipad 4
,
problems with new ipad 4
,
top 10 problems ipad4