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New iPad 2 crashing

Discussion in 'iPad 2 Forum' started by davidinvirginia, Apr 30, 2012.

  1. davidinvirginia
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    davidinvirginia iPF Novice

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    Had my new iPad 2 since 3 pm today, been using it the past couple of hours and it is now crashing after a few minutes of using an App. Different Apps and also in Safari. Using my home Wi-Fi, and connecting doesn't seem to be a problem. Am I missing a setting somewhere? Or what? Thanks.
  2. Midranger4
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    Midranger4 iPad Junkie

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    Try out lots of apps did ya?

    Double tap the home button.

    Behold the background apps task bar.

    Long tap any icon until it wobbles and exhibits a red minus sign, release

    Now tap every red minus sign to remove program from RAM.

    Tap home button to escape

    Restart the iPad by holding power button until slider appears. Push slider power down. Restart....resume activities.
  3. davidinvirginia
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    davidinvirginia iPF Novice

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    Thanks. Did that. Looks like each app I tried (lots of them as you said) including "Settings, were in that scroll across the bottom. Is this something that should be done on a regular basis, or just when crashing starts? I realize that the iPad 2 has limited memory and that could be a problem if the apps are still using memory after closing them
  4. davidinvirginia
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    davidinvirginia iPF Novice

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    "Talking Ben" was left on my iPad. Did that for a couple of minutes. Closed that and iPad had not crashed. Then played a game that I had left on the iPad. Crashed after about 3 minutes. Wondering if I should start over with setting up the iPad. And if so, how do I do that?
  5. seneca18
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    seneca18 Super Moderator Staff Member

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    I would. It will be easy since you just got it. Just go into settings and you will find an option for restoring back to factory settings. Then you can set it up again via iTunes.
  6. davidinvirginia
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    davidinvirginia iPF Novice

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    Doing that now. Thanks for your input and help.
  7. davidinvirginia
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    davidinvirginia iPF Novice

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    Restored and carefully chose the apps and other items to install on the iPad. Working this morning. Thanks again.
  8. Midranger4
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    Midranger4 iPad Junkie

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    Good to hear.

    Unsure what fubarred you yesterday but you should not be hesitant to install any app from the app store.

    Happy hunting!
  9. davidinvirginia
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    davidinvirginia iPF Novice

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    Took the iPad on its first field trip today to Barnes & Noble. Couldn't connect to their wi-fi, couldn't get to the agreement page. Then when I started working with the iPad, the crashes reappeared. Couldn't work for more than a minute with any one app. Did the above routine again, but kept getting crashes. When I came home, my iPad chimed and it was the USA Today app pushing a headline. When it worked earlier today, it was still hooked up to my Macbook. Starting to get frustrating. Is is related to being a refurb? Is there some setting I am missing? Back to the drawing board?
    Last edited: May 1, 2012
  10. Midranger4
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    Midranger4 iPad Junkie

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    Check date and time settings for accuracy.
  11. davidinvirginia
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    davidinvirginia iPF Novice

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    Both ok (May 1, 4:57 as I type this). Trying it now connected to my Macbook. About 5 minutes of use before crashing.
  12. Midranger4
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    Midranger4 iPad Junkie

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    What if any apps did you load after wiping the iPad?

    You are running version 5.1?
  13. Midranger4
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    Midranger4 iPad Junkie

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    Where did you obtain the iPad?
  14. davidinvirginia
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    davidinvirginia iPF Novice

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    It's an Apple refurb from the Apple Store. Since I returned home and have been using it (still connected to my Macbook), I haven't had the crashes. I installed an App called System Activity Monitor which shows how much memory is going to what. It shows I am not using that much memory. Don't know if (or how), this App works, but if it does help, then it was a worthwhile $.99. The next test will be to disconnect it from the Macbook and see how it does. It has been an interesting first day.
  15. davidinvirginia
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    davidinvirginia iPF Novice

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    5.1 I have a few games, 5 photo apps, and several recommended apps. I show 11.69 GB free space (out of 16), and show 280 MB of memory free. I tried to make it a lean iPad.
  16. Midranger4
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    Midranger4 iPad Junkie

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    Presuming system activity monitor installed after issues arose?
  17. davidinvirginia
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    davidinvirginia iPF Novice

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    Yes. And disconnected the iPad from the Macbook and have used it off and on for three hours with no crashes. Does System Activity Monitor do something besides give you a snapshot of your activity?
  18. davidinvirginia
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    davidinvirginia iPF Novice

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    Now back to crashing after opening an app (doesn't seem to make any difference which one).
  19. Midranger4
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    Midranger4 iPad Junkie

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    I would return it at this point. Two factory resets and still crashing to desktop....I suspect hardware at this point.

    Sorry!
  20. skimonkey
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    skimonkey Administrator Staff Member

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    I am late to this thread an am sorry that your refurb ipad is not working right, David.

    I see Midranger and Seneca has walked you thru steps to resolve, but at this point-it does sound as if it is hardware. Keep us posted with what happen and certainly know that what is reflective of your ipad is atypical of ipad performance. It really is a great device and hope you can see that with a replacement of some sort.

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