Hi my name is Pearl & I'm new to the forum......I also need assistance. I live in Australia where I have worked out all my settings etc, I am now on holiday in the UK, I have purchased a micro sim from the carrier 'Orange' and I am up & running except I cannot send emails......I can receive them! The same issue applies to my IPhone ......so it must be a problem with my settings. Can anyone assist me through the frustration please? Hi Tim, Yes,it's very frustrating & I have been to a few PC shops however no-one can assist,except to tell me it's a problem with my outgoing mail! I use Telstra ( Bigpond) in Australia for my outgoing mail, my incoming mail is via Internode ( based in Adelaide). Should I be speaking with the carrier 'Orange' for assistance? It's really odd because my Internet connection is perfect but even via 'web mail' on the Internet I cannot send! My friends must think I'm rude not replying& I don't want to go to an Internet cafe......that's why Santabgave me this gorgeous IPad!