So I was taking a sneak peak at my Xmas present (iPad 4) and looking at a map thenbit froze completely. I called tech support they had me call applecare who had me hold both buttons for 10 secs. This shut it off. When it turned on, it went green and froze. The guy on phone says Ooo nooo. Then explained this happens a lot worth new ipads and oncertain it's restored its Usually perfect. Now I have to restore my brand new iPad that I've only turned on3 times. I'm about to burst into flames ........ toy. Anyone else have this problem? Moderator edit: Please refrain from bad language in your posts.