New AOL messages show up only in my trash file

Discussion in 'iPad Help' started by gan8950, Apr 30, 2011.

  1. gan8950
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    gan8950 iPF Noob

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    When I get emails to my AOL account on my iPad, they show up in my trash folder, not in my inbox. Any suggestions as to why this might happen, and how it can be fixed?
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    A couple of questions...

    Are you using IMAP or POP as your mail protocol?

    If it's IMAP, what rules do you have set for received mail in your AOL account?

    It sounds as though the rules you have in AOL are defining the emails as Trash. They're put into the Trash box on AOL and IMAP correctly reflects that on your iPad. So it's not really an iPad issue, but an AOL mail rules issue.

    If I'm wrong - and I usually am :( - I'll go away and hide........

    Tim

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