Netflix Alert Message

Discussion in 'iPad Help' started by dwilliams1061, Feb 20, 2011.

  1. dwilliams1061

    dwilliams1061
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    For several months I've been streaming Netflix movies through WiFi connections with no problems. But today nothing will stream. I get an Alert box saying: "NCCP register with Netflixld failed". A call to Netflix support was not very helpful. They claimed no knowledge of this issue and recommended I call my service provider (Time Warner).
     
  2. twerppoet

    twerppoet
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    Before you get bogged down in the support system, try this.


     
  3. Mrcarizma

    Mrcarizma
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    Just started getting the same error, but the soft restart didn't resolve the issue, any other suggestions?

    32Gig wifi 1st Gen
    Version 3.2(7B367)
    J-broke w/ Ins tall ous
     
  4. twerppoet

    twerppoet
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    I don't have Netflix, but there are two other things of the general fix variety might help.

    One: Go to wherever your account user ID and password are set, clear them, exit the app, restart the iPad or stop the app from the multitack bar, and then open and reenter your account ID and password.

    Two: Delete the app, then reinstall it.
     
  5. MacHead

    MacHead
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    I love Netflix on iPad but I've been having issues too. When I try and watch a show, it goes to the page where it says "your almost ready..." then loads the movie then goes backwards until I get to the orginal page of where I was. Does anyone have an answer?!
     
  6. Mrcarizma

    Mrcarizma
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    Thanks, fortunately I didn't need to reinstall. Evidently my iPad somehow fell off the list of "approved devices" in my Netflix account, so I just re-added it and it's working again, thanks.
     
  7. Mrcarizma

    Mrcarizma
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    I used to get this problem as well, so I reset my Netflix app within the iPad settings, then if that doesn't work, try the soft-reset, that should remedy the problem.
     
  8. dwilliams1061

    dwilliams1061
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    Thanks for all the advice. What finally worked for me was uninstalling Netflix from my iPad and deleting the app from my PC iTunes library. Then I reinstalled on the iPad and all seems fine. Thanks again for the help.
     
  9. Rood Radish

    Rood Radish
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    Just delete it and use movies for iPad instead :)
     
  10. DaveSt

    DaveSt
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    I also have problems with Netflix from time to time but in almost every case it is because there is not enough free memory on my iPad. If I go and shut down all of the hibernating apps (double tap home button and delete all the apps in the multitask bar) Netflix will then run fine. Next time you are having problems, try this and see if it helps. I ended up jailbreaking my device simply so I could close all apps with one button because of this issue.
     

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