Yep it's my fault I washed my iPhone 5.... Whole cycle on hot! I know. I'm a Muppet. The rice trick not working so now I'm waiting for a new phone via insurance that cost me more to replace than to purchase initially. In the interim I've come to find that everything else Apple in my life is not working either! Ipad. Icloud and even my new touch screen computer is more hassle than its worth. Honestly ready to trash them all and buy a dumb phone, address book, pencils and paper. Might even dust off the old calculator. Once I calm down a bit and can find a few extra hours to spend on the phone with the nice guy at Apple, I might be able to get my ipad to stop timing out and actually send the mail that's backing up in my outbox. Then we can hopefully find which cloud is holding all my pictures, notes and data. Though its looking more like my routine back ups have been disappearing into the clouds rather then being stored. Really shaken all the confidence I have invested in the newest technology. Not money well spent at this point. What was supposed to make life easier is now making life a living furnace. Nice though to meet you!