My main gmail account has disappeared

Discussion in 'iPad Help' started by Grandsrspecial, Jun 29, 2016.

  1. Grandsrspecial

    Grandsrspecial
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    i am a grandmother, so be gentle with comments as I am not a computer geek. Thank you...
    Okay inside Mail Envelope on my main page of iPad, I had all my accounts listed. All I had to do was click on envelope and accounts listed as available.
    Went in one day, and I had my account and an additional "gmail" account listed. The "gmail" account listed the same gmails that I had in my account so I deleted the "gmail" account. Do not know why I had this "gmail" account.
    Now My account, not the "gmail" account is visible inside envelope icon but my account has zero emails nor will it download my emails into the account.
    So I went to gmail login inside safari and my gmail account was visible so I put gmail icon on my desktop.
    Yesterday, I went to gmail icon, no emails were visible, so I deleted the gmail on my desktop
    Went to settings add new gmail account and I get an email that malicious activity prevented by GooglE
    I am the malicious activity, as I am trying to get my emails.
    So how can I get my email back on my ipad2?
    Thank you for your help or tell me where I can get help with this issue
    I do all of my updates that are recommended so I have 9 on ipad2.

    MeMe
     
  2. Grandsrspecial

    Grandsrspecial
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    This is MeMe again
    If you cannot help, please advise me where I an ge help with my main email account disappearance.
    does the cloud have my emails
    If so, how do I get them downloaded into my email?
    I really need some help
     
  3. Mickey330

    Mickey330
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    Hi and welcome to the forum. It's good to "see" you and I hope you enjoy your time here.

    Now, about your issue. Can you take a screenshot of the mail accounts you have on your iPad 2? To get there, go to your Settings app (the gear icon on your iPad's Home page) and click on the line titled "Mail, Contacts, Calendars." You should end up with a view that looks like the attached.

    [​IMG]

    I want to double check to see what you loaded before I start offering suggestions...

    What I think we'll end up doing is removing all Gmail accounts from your iPad and starting over from scratch. Not to worry, tho, those emails are out there - we just have to figure out how to reconnect them to your iPad's Mail app.

    Marilyn

    P.S. You posted this request for help in two different forums. We only need one thread going, so I deleted the other one and put this one in the Help section. To keep the conversation to one place, please - only reply to this thread. Thanks.
     
    #3 Mickey330, Jun 29, 2016
    Last edited: Jun 29, 2016
  4. Grandsrspecial

    Grandsrspecial
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    I have attached the hoot requested. I will be leaving in about 10 minutes to take my grandchildren to a movie. Thank you for your quick response and offer to help.

    MeMe
     
  5. Grandsrspecial

    Grandsrspecial
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    Granddaughter ended up at Doctor so I am available

    Thank you
    Jennifer
     
  6. Grandsrspecial

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    How do I get the information that you referred to in your response?

    Thank you
    MeMe
     
  7. Grandsrspecial

    Grandsrspecial
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    Xmickey
    Are you sending me instructions on how to get my email fixed or do I need to submit elsewhere.
    You responded at 9 this morning and I responded after 12 that I was available. It is now 4:04 EST.
    Please advise.
    Jennifer
     
  8. Mickey330

    Mickey330
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    To prevent having e-mail addresses bandied about in this public forum, please check your private messages. Ive sent you one. Thanks.

    Marilyn
     
  9. Grandsrspecial

    Grandsrspecial
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    Jthank you. I have responded
     
  10. J. A.

    J. A.
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    I noticed on your screenshot that you have an iCloud account, in addition to your Gmail addresses. Did you start using it recently, or some time ago, and is it one of your Gmail addresses, or is it an ...@icloud.com address?

    Do you access your Gmail accounts from somewhere else than your iPad as well?
     

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