My mail is 100 per cent locked for last 36 hours. Any helpful advice?

[diddybopper]

I am baffled.

 

[scifan57]

Do you mean that you can't sign in to your account? Have you tried accessing it from another computer?

 

[diddybopper]

I am signed in. I can access mail okay via computer but iPad 1 mail is frozen solid.

 

[scifan57]

I am signed in. I can access mail okay via computer but iPad 1 mail is frozen solid.

Try deleting, then re-installing your email account, it may work.

 

[giradman]

I am signed in. I can access mail okay via computer but iPad 1 mail is frozen solid.

Just another set of suggestions below - good luck and please post back your results!

When an app (or several) are misbehaving, I usually go through the following steps:

1. Force Close - open the multi-tasking bar (double tap the 'home buttom' or use multi-gesturing and swipe up); press & hold an app until all begin to 'jiggle'; find the offending app(s) and press the 'red circle w/ minus sign' - return to the home screen & try again.

2. Restart - press & hold the 'Sleep/Awake' (a.k.a. power) button until a red slider appears (may take a few seconds) - move the slider to turn off the iPad; then press & hold the same button until the Apple logo appears - wait for a restart.

3. Reset - press & hold the 'Power' and 'Home' buttons simultaneously until the Apple logo appears - this may take a longer time, so have patience; the iPad will 're-boot' - NOTE that none of these maneuvers will alter your apps, files, or settings.

 

[diddybopper]

Can anyone please advise me? Must my iPad 1 mail be frozen forever?

 

[diddybopper]

Thanks for the advice. I will try.

 

[scifan57]

Thanks for the advice. I will try.

Let us know if your mail works again after trying the advice.

 

[diddybopper]

Email working fine. Thanks to all for advice.

 

[giradman]

Email working fine. Thanks to all for advice.

Hi Diddy.... - may help others if you tell us what corrected your problem - thanks!