My glass is broken

Discussion in 'New Member Introductions - Site Assistance' started by lenpeltzman, Jan 17, 2012.

  1. lenpeltzman
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    lenpeltzman iPF Noob

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    How do I get my glass fixed. It is broken and loaded with cracks.
  2. skimonkey
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    skimonkey Administrator Staff Member

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    Éeeyikes! If I were you, I'd take it to your local Apple store and see what they can do. They can give you an estimated cost to have it repaired. Good luck!!
  3. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    As Skimonkey has said the best advice here is to make an appointment with the Genius bar at your nearest Apple store. Good luck!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

    Sent from my iPad using iPF
  4. lenpeltzman
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    lenpeltzman iPF Noob

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    Thanks. Went to an apple store. They quoted me a price of 430 to replace the unit.
    I heard that apple used to replace the units free of charge. I guess that policy is out the door
  5. skimonkey
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    skimonkey Administrator Staff Member

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    It was never a store policy to automatically replace broken iPads. It was under store discretion. There are several threads that speak about this unspoken policy that has now seemed to be slowly discontinued. A quick Search will get you to these threads if you'd like to read more. Good luck with your iPad.
  6. leelai
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    leelai Administrator Staff Member

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    Yes Apple did have a one time courtesy replacement at one stage and I hear of the odd free replacement story still but I guess they must have been giving away quite a few and I guess it became all too frequent. It was never a policy though and really what other company would ever do this. There are other businesses which do replace the screen at a much cheaper price but be wary as it may void your warranty. Good luck!

    Sent from my iPad using iPF
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