My apps refuse to update :( pls help

Discussion in 'iPad Help' started by kemzyebony, May 2, 2013.

  1. kemzyebony

    kemzyebony
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    Some apps keep bringing out the pop-up "the app cannot be downloaded @ this time and I should either click retry or done" ......I keep retrying,but the same thing still happens.....meanwhile some of my other apps update perfectly.....pls help me.
     
  2. marymuss2012

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    I am having the same issue. I am slowly gaining more and more that need to be updated!!!
     
  3. J. A.

    J. A.
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    Hello to both of you! Welcome to this great community!

    Try the following things:

    1. Delete the apps that won't update, then install again. Try updating, if needed.

    2. On your Computer go to iTunes, check for available downloads, and after downloading sync with your iPad

    3. On your iPad: go to Settings - iTunes & App Stores; tap your Apple ID to sign out, then sign in again; update the app.

    4. set your iPad to Airplane Mode (Settings), power off the iPad, power on again and turn off Airplane Mode. Try updating.

    5. If nothing else works: make sure you've made a recent backup. Go to Settings - General - Reset - Reset All Settings. That done, restore from your backup.
     
    #3 J. A., May 3, 2013
    Last edited: May 3, 2013
  4. scifan57

    scifan57
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    Did you check in settings to make sure that app downloads have not been turned off? Go to Settings>General>Restrictions and make sure that installing apps has been turned on.

    image-4165191120.jpg
     
  5. J. A.

    J. A.
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    I think you know better than me, but just a thought:
    If downloading apps were turned off, would't that mean that all the apps won't update, not only some of them?
     
  6. scifan57

    scifan57
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    Which apps don't update?
     
  7. scifan57

    scifan57
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    You're right about that. It's an all or nothing situation for the downloading apps switch.
     
  8. Gabriel1

    Gabriel1
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    A long shot here but are you updating on cellular rather than wifi, if so the updates for those particular apps might be too large (disclaimer: this is a complete guess as I don't have a cellular iPad!).

    The Archangel
     
  9. kemzyebony

    kemzyebony
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    Most of my game apps,but I deleted them and installed them again,and it did install,but then I lost all the progress(how far I've gone on the games) and also on my adobe reader,I lost all my downloaded PDFs when I deleted and installed again.
     
  10. kemzyebony

    kemzyebony
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    I'm updating on wifi
     

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