Music Videos Won't Play

Discussion in 'iPad Help' started by danme, Nov 24, 2011.

  1. danme

    danme
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    A week ago I purchased two music videos. They were playing fine. Now today they won't play and I get a pop up which says The URL can not be found on this server. I tried rebooting the iPad2 and resynching to my laptop. No help. Both videos play fine in iTunes on my laptop. Any ideas?
     
  2. richsadams

    richsadams
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    Welcome to the forum! When you say that the videos were playing fine...what app were you using to play them and where did they come from? That might help folks that want to assist.

    In the meantime, there are a lot of great people here willing to lend a hand anytime. Often using the Search box (at the top-left of every page) will lead you to the answers you're looking for. If not, feel free to post a question in the appropriate area.

    Please take a moment to view the information here to get the most out of your iPad as well as our forum:


    Forum Rules - Please read
    Hacking Rules - Please read
    iPad for Beginners
    Free iPad User Manuals
    Download The Official iPad Forum App


    BTW, I moved your post to the iPad Help area where you’re likely to get a better response to your question.


    Welcome again and enjoy!
     
  3. danme

    danme
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    I was using the built in video app on the iPad, not a new app that I down loaded. Also, running iOS 5.0 No update to 5.1

    Edited to Add: I deleted the two videos and downloaded again. They now work fine. Apple is just a tiny bit richer.
     
    #3 danme, Nov 25, 2011
    Last edited: Nov 25, 2011
  4. richsadams

    richsadams
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    Interesting. Well, glad all is well now. You can ask Apple for a refund. More often than not they'll take care of you. In your iTunes account under "Purchases", drill down to the individual item(s) and there's a "Report a problem" button, click on that, send an email with your story.

    In any case, enjoy!
     
    #4 richsadams, Nov 25, 2011
    Last edited: Nov 25, 2011
  5. danme

    danme
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    Thanks, I'll go get my refund even though it's small.
     

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