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Mobieme bill me SGD 148.00

Discussion in 'iPad General Discussions' started by paulyeo11, Nov 23, 2010.

  1. paulyeo11
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    paulyeo11 iPad Enthusiast

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    Hi all,

    Today I am surprise that MobileMe bill my credit card for SGD 148.

    I do remember I sign up for trail run 3 month ago. And I though that after 3 month trail unless I sign up the service then they can bill me . But to my surprise they just bill me.

    Do any know how to get back the amount ? As I never like to make use of their service.

    Paul
  2. kierandill
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    kierandill iPad Fan

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    No - the terms of service are that they renew and bill you unless you cancel before the trial is over.
  3. Seadog
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    Seadog Super Moderator Staff Member

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    You can call them and ask if they will release you because you forgot that you had to let them know. If you are polite, but firm, they usually will let you off the hook. They are under no legal obligation, but Apple makes decent efforts to work with customers.
  4. gentlefury
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    gentlefury iPad Guru

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    There is not a service on the planet that will auto cancel you if you don't speak up...any free service is on the terms of you canceling or you will be auto renewed. Bad business otherwise.
  5. paulyeo11
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    paulyeo11 iPad Enthusiast

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    Hi all

    Thank you for all your feedback. I want to try to contact them for the billing , but when I go to the web site , I am blur and not sure where I to post MSG and unable find any email.

    Hope some user have use this service , can advise me by give me the link.
  6. paulyeo11
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    paulyeo11 iPad Enthusiast

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    Hi all

    I try to email mobile me ask for refund , since I don't need their service now. I already email them 4 times, and send feedback to them , all no reply. Can some one use this service give the who I can contact . Or give me info how to get in touch with them. Thank for reading.
  7. paulyeo11
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    paulyeo11 iPad Enthusiast

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    Hi all

    I try to email mobile me ask for refund , since I don't need their service now. I already email them 4 times, and send feedback to them , all no reply. Can some one use this service give the who I can contact . Or give me info how to get in touch with them. Thank for reading.

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