Missy Terrell

Discussion in 'New Member Introductions - Site Assistance' started by Missy Terrell, Sep 24, 2013.

  1. Missy Terrell
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    Missy Terrell iPF Noob

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    My pen name is Missy Terrell. I have an iPad 3 and really liked using it until I downloaded IOS 7 software. My outgoing email messages are not being received. Has anyone else experienced this problem? My email extension is @me.com. Please help!!!
  2. giradman
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    giradman iPad Guru

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    Hi Missy T - welcome to the forum! :) I'm assuming you are having problems w/ the iOS 7 upgrade - there are now numerous threads on this forum regarding problems w/ this latest version (for myself, I'm waiting until the first 'bug' releases) - but if not already done, please 'Reset' your iPad and try again (directions below, if not familiar) - if not successful, then please post back to this thread - good luck! Dave

    ADDENDUM: 'Force Close' applies to pre-iOS 7 versions; 'Restart' & 'Reset' have not changed (from Apple's iOS 7 manual).
    Last edited: Sep 25, 2013
  3. Missy Terrell
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    Missy Terrell iPF Noob

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    Hi Dave,

    I reset my iPad but I still cannot send email messages. The problem started after I downloaded iOS 7 upgrade. I also did the iOS 7
    upgrade on my iPhone. I can send outgoing email messages on it. My husband and I have spent many hours this evening viewing YouTubes but the problem remains. Maybe it is a bug and will correct itself soon. Thank you for your assistance.

    Missy Terrell
  4. PeterJMelb
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    PeterJMelb iPad Fan

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    Hi Missy.
    I had a problem with a Gmail account.
    Where the Hotmail account was OK.
    I had to delete the Gmail account and re install it. Then it was OK.
    Before you delete an account you need to copy down the details incase you forget them.
  5. col.bris
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    col.bris Administrator Staff Member

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    If you use gmail then look at mailbox it is much better and easier to use. I agree with the above comment delete your account and reenter your details
  6. Missy Terrell
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    Missy Terrell iPF Noob

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    I do not use gmail. My email account is iCloud. Maybe I should add a gmail account. Thanks.
  7. col.bris
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    col.bris Administrator Staff Member

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    I have several email accounts with gmail both for iTunes and private I forward all mail from other accounts to gmail as it just works so easy. All my devices sync on the fly plus mailbox offers a neat way to create folders for specific emails you receive. I suggest your problem is due to overloaded mail servers with Apple
  8. PeterJMelb
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    PeterJMelb iPad Fan

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    Hi. Missy.
    I was not saying to get another account.
    I mean that you have a good chance to fix the problem by first deleting it, then re install it.
  9. col.bris
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    col.bris Administrator Staff Member

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    I agree with that at the same time I recommend gmail and mailbox as a great alternative to apple mail
  10. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Hi Dave, you might want to adjust notes as the "force close" doesn't work that way anymore.

    @ Missy T, I had the same issue when I upgraded, I would send an email from my iCloud account and it would disappear without ever going anywhere. My issue was solved very quickly by closing the app......

    Four finger swipe up (or double tap on the home button) scrolling to the Mail app then swiping up on the thumbnail to close the app.

    .......then I reset the iPad by (as Giradman says) holding the on/off button until the Apple logo appears and letting it reboot.

    No problems with my email after that.

    The Archangel
  11. Missy Terrell
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    Missy Terrell iPF Noob

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    I cannot send emails since I upgraded iOS 7 on my Apple iPad. My email account is in iCloud. Suggestions have been made to delete iCloud email account and reinstall to correct problem. How do I delete this email account and reinstall. My son set it up and is out of town vacationing for 4 to 5 days. Help!
  12. mollytwo
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    mollytwo iPF Noob

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    Hi, my name is mollytwo and I am a new user to the I-pad mini. I have a few problems I want to get solved and hope I came to the right place.
  13. Missy Terrell
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    Missy Terrell iPF Noob

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    Hi MollyTwo -- I just joined this site yesterday evening. I have received some responses to my questions but need additional assistance.
  14. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Hi there and welcome.

    There is lots of good advice and info on here plus plenty of members all too willing to help with any problems.

    Remember, search is your friend. If you can't find the answer you need and you post a question then give as much info as you can to help members help you i.e. iPad 1 or 2, etc. and iOS version and name of app if the problem is with a specific app........and please don't forget to read the forum rules http://www.ipadforums.net/forum-rules-help-info/2119-forum-rules-everybody-please-read.html

    These are the hacking section rules for all you jail breakers (and would be jail breakers) http://www.ipadforums.net/ipad-hacking/2892-hacking-section-rules-please-read.html

    We also have an app for this forum. The link to download the app is: Discussion Forum for iPad Users for iPhone, iPod touch, and iPad on the iTunes App Store and a great tutorial/guide for using the IPF App here http://www.ipadforums.net/new-membe...sistance/107524-ipad-forums-app-tutorial.html

    You can download the manual for your iPad here http://help.apple.com/ipad/7/ and here http://support.apple.com/manuals/ and in iBooks search for "iPad user guide for" and you will find free comprehensive manuals for iOS 4, 5, 6, etc. the guide for iOS 7 is here https://itunes.apple.com/gb/book/ipad-user-guide-for-ios-7/id709634245?mt=11

    If you have other Apple products or are interested in other Apple kit then why not join our sister forum too at http://www.appleforums.net/ and for iPhone users, come and join in the discussion over at http://www.iphoneforums.net

    The Archangel
  15. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Hi Missy, can I just check, did you try the method that I posted?

    The Archangel
  16. Missy Terrell
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    Missy Terrell iPF Noob

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    Yes, I did follow your method and rebooted 2 times but problem remained.
  17. smalltowngirl13
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    smalltowngirl13 Administrator Staff Member

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    Welcome to the forum Missy Terrell - hopefully you are able to resolve your issue...
  18. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Ok to delete your account, open the setting app and navigate to your account......



    image-1957651333.jpg

    Then scroll down and press delete......



    image-1590390895.jpg

    Then to reinstall your account navigate back to the mail page in settings and press add account......



    image-1042807204.jpg

    Then choose the iCloud option.....



    image-877466273.jpg

    And finally add you Apple ID and password.....



    image-3547764083.jpg

    The Archangel
  19. Missy Terrell
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    Missy Terrell iPF Noob

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    The Archangel, Thank you. Email is working.
  20. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    That is great to hear, thanks for letting us know.

    The Archangel

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